Job Description

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

The Group AI Platform team sits within CTO Platforms, part of HSBC’s Chief Technology Office (CTO). We build shared AI foundations that enable teams across the Bank to deliver AI solutions faster, more safely and at scale.

Our platform provides a “paved road” for AI delivery, bringing together seamless access to AI models and infrastructure, a consistent Agent HUB to build, deploy and manage production-ready AI agents, reusable AI capabilities (such as knowledge management and document intelligence), and built-in controls including guardrails, evaluation and monitoring to support responsible adoption.

We’re a global team with an established footprint across Asia (Hong Kong, Mainland China, India) and Europe (Poland, UK), and we continue to expand to support delivery across regions. Joining the team means working at the centre of HSBC’s AI enablement—partnering with multiple lines of business and functions across regions to turn AI capabilities into reliable, repeatable services that deliver measurable business value.Demonstrates an AI-native mindset, applying AI-driven approaches to improve productivity, quality, and decision-making.

We are currently seeking an experienced professional to join our team in the role of Sr. Associate Director, Software Engineering (Shenzhen_GenAI Agent Platform)

Business:CTO Platforms (AI Platform)

Job ID：55011

Principal responsibilities

• Own and deliver difficult engineering problems across core AI platform domains, including AI gateway capabilities, security guardrails, retrieval-augmented generation and agentic platform services.
• Design and implement production-grade services in Go (Golang), with strong focus on concurrency, latency, throughput, fault tolerance and maintainability.
• Make sound technical decisions in areas such as service boundaries, interface design, failure handling, observability, rollout safety and long-term operability.
• Drive implementation quality through disciplined engineering practices, including code review, automated testing, performance validation, secure software design and clear technical documentation.
• Convert loosely defined requirements or emerging platform needs into clear designs, delivery slices and durable technical solutions.
• Work closely with principal engineers and peer engineers to challenge assumptions, refine designs and improve the overall quality of platform architecture and execution.
• Contribute as a high-trust individual contributor who raises standards through technical depth, consistent delivery, practical mentoring and example-setting rather than formal line management.

Knowledge & Experience / Qualifications

• Experience designing or operating gateway platforms, service control planes or application programming interface (API) mediation layers in complex enterprise environments.
• Familiarity with security controls for AI systems, including policy enforcement, access control, auditability, model governance and runtime guardrails.
• Practical understanding of retrieval-augmented generation architectures, including ingestion pipelines, embeddings, retrieval strategies, ranking and evaluation of answer quality.
• Experience with agentic systems or platforms used to build, orchestrate and govern production-ready AI agents.
• Working knowledge of Golang and/or Python for platform tooling, integration, experimentation or adjacent service development.
• Experience with Kubernetes and cloud-native production systems, including deployment patterns, networking, scaling, resilience and operational troubleshooting.
• Track record of improving engineering organisations through design reviews, technical standards, shared frameworks or uplift of peer engineering capability.

About HSBC Technology China

We develop, implement and support software and IT services and processes that allow HSBC to remain at the forefront of high-quality banking systems.

You’ll achieve more when you join HSBC.

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. /51/LP/WX

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritised.

***Issued By HSBC Software Development (GuangDong) Limited***