Ingram Micro

Sr. Associate - Business Support

Ingram Micro  •  Chennai, IN (Onsite)  •  1 day ago
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Job Description

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description:

Key Responsibilities

  • Support day-to-day commercial and business operations activities.
  • Ensure timely processing of quotations, pricing requests, approvals, and order-related transactions.
  • Coordinate with Sales, Product, Finance, Operations, and Supply Chain teams to ensure smooth business execution.
  • Monitor compliance with company policies, commercial guidelines, and process controls.
  • Maintain and analyze operational reports, dashboards, and performance metrics.
  • Identify process gaps and drive continuous improvement initiatives to enhance operational efficiency.
  • Support business reviews, audits, documentation, and governance activities.
  • Assist in resolving operational escalations and stakeholder queries within defined SLAs.
  • Ensure accuracy of business data and maintain process documentation.

Requirements

  • Bachelor's degree in Business Administration, Commerce, Finance, or a related field.
  • 2-5 years of experience in Business Operations, Commercial Operations, Sales Support, CBO, or Process Management.
  • Strong analytical and reporting skills with proficiency in Microsoft Excel and PowerPoint.
  • Good understanding of business processes, order management, and operational controls.
  • Strong communication, coordination, and stakeholder management skills.
Ingram Micro

About Ingram Micro

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to a highly diversified base of business-to-business technology experts. Through Ingram Micro Xvantage™, our AI-powered digital platform, we offer what we believe to be the industry’s first comprehensive business-to-consumer-like experience, integrating hardware and cloud subscriptions, personalized recommendations, instant pricing, order tracking, and billing automation. We also provide a broad range of technology services, including financing, specialized marketing, and lifecycle management, as well as technical pre- and post-sales professional support. Learn more at www.ingrammicro.com.

Industry
IT & Software
Company Size
10,000+ employees
Headquarters
Irvine, CA
Year Founded
1979
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