Job Description

Organization Description

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

As part of the OTC Derivatives Operations group, you will be in charge of the correct execution of the financial contracts, ensuring these are confirmed within the expected timelines and meeting client expectations. This process involves resolving disputes with counterparts which entail being able to interact with internal groups and communicate properly what is required and having solid analytical skills to know when to agree and when to push back on client disputes.

Job Responsibilities:

• Reach out to clients to pre-affirm deals and fully sign the derivatives legal contracts

• Resolution of disputes for Credit and Interest Rate derivative trades

• Proactive ownership of problem solving for clients – own end-to-end issue resolution

• Ensure timelines and client service delivery standards are continually achieved

• Escalating issues in a timely manner by building a culture of transparency and open, honest & clear communication

• Creation of your own relationship with the different teams that you interact with (Counterparties / Front Office / Middle Office / Legal / Drafting), partner with them on a day-to-day basis to perform more efficiently

Required Qualifications, Skills and Capabilities:

Requirements are as per below:

• Graduates from Bachelor’s degree looking to gain an insight into our firm and industry prior to finishing school - preferably from Economics Science (Business Administration, Economy, Accountants, Actuary), Engineering or related careers
• Excellent verbal and written communication skills, both in Spanish and English
• Excellent Office skills (Excel, PowerPoint, Word)
• AI tools, Alteryx & UI Path knowledge is desirable
• Disciplined, a self-starter, and the ability to execute on assignments independently & ownership of issues until resolution
• A team player who demonstrates work ethic and consistently demonstrates a high-level of professionalism
• Excellent organizational and time management skills
• Ability to communicate with all levels within the Line of Business
• Strong capacity for operating in a flexible, dynamic environment

If you join the company, you will be part of a diverse and inclusive team that supports each other and will empower you to do your best work.

Your wellbeing is very important to us. Below you´ll find some examples of ongoing initiatives to promote it and a link to learn more about our benefits & culture:

• Work tools to ensure a great experience.
• Generous vacation, exam and parental leave.
• Support for parents, including Family Network that provides support to parents and caregivers, Lactation room on premise, and Paid Day Care for your children up to 6-years-old.
• Medical coverage for you and your family, including domestic​ partners.
• Employee Assistance Program which provides personal and confidential advisory on psychological, financial and legal matters.
• Wellness programs – e.g. Yoga, stretching and mindfulness classes delivered on premises.
• Language classes, mentorship programs and customized trainings.  
• Platform for employee discounts in Buenos Aires.
• Many others that will be presented to you if you join the team.

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.