Job Description

Title: Sr. Assistant, Logistics

Location: Hybrid, Long Island City

Position Type: Full-Time
Reports To: Director of Logistics

About Bluemercury

With 178 locations across the country and growing, Bluemercury pioneered a client-first service model that emphasizes hyper-personalized, high-quality beauty interactions. The leading luxury beauty destination and Macy’s, Inc. nameplate offers a highly curated and premium product assortment across a range of categories, Bluemercury helps people discover their unique self by shining a light on what makes them wonderfully distinctive. As Bluemercury continues to evolve, it remains committed to its original intent to serve people and embrace its purpose to be the ultimate specialist in the beauty of every individual. For more information, please visit www.bluemercury.com

The Logistics Coordinator plays a central role in ensuring product moves accurately, efficiently, and on time across our end-to-end network. This role supports our e-commerce fulfillment, store distribution, inbound vendor freight, and 3PL operations—acting as the connective tissue between warehouses, carriers, vendors, and internal teams. The Logistics Coordinator will own day-to-day shipment execution, troubleshoot delivery issues, maintain accurate flow-of-goods data, and help drive operational excellence across our rapidly scaling supply chain.

Key Responsibilities

Shipping & Receiving Execution

• Coordinate, schedule, and track all domestic shipments across parcel, LTL, TL, and 3PL channels

• Prepare and maintain accurate shipping documentation (BOLs, packing lists, commercial invoices) to ensure compliance and smooth handoffs

• Monitor carrier pickups, delivery performance, and transit exceptions; proactively resolve issues to protect delivery timelines

• Support inbound freight coordination with vendors, ensuring alignment with routing guides and delivery windows

Inventory & Warehouse Coordination

• Maintain accurate inventory and order status through ERP, WMS, and transportation tools

• Reconcile inventory discrepancies, investigate root causes, and partner with 3PL teams for timely resolution

• Track stock movements between distribution centers, offsite storage, and stores, ensuring data integrity across systems

• Assist with cycle counts, audit preparation, and operational readiness during peak periods

Supplier, 3PL & Carrier Partnering

• Serve as day-to-day liaison for vendors, 3PLs, carriers, and freight brokers

• Monitor service performance (on-time, accuracy, cost), escalating issues and supporting corrective actions

• Assist in rate negotiations and capacity planning conversations with freight partners

• Ensure compliance with transportation regulations, routing requirements, and internal logistics standards

Data, Reporting & Continuous Improvement

• Maintain and analyze logistics dashboards, delivery performance reports, freight cost trackers, and KPI scorecards

• Identify operational bottlenecks and recommend process improvements across fulfillment, transportation, and returns

• Support optimization projects, including network flow, packaging, routing, and 3PL operational enhancements

• Ensure all logistics data is clean, timely, and consistent across systems and partners

• Support Vendor Compliance with 3PL data capture and reporting

Cross-Functional Leadership & Collaboration

• Partner with E-Commerce, Stores, Digital, and Customer Experience teams to ensure delivery speed and accuracy meet customer expectations

• Collaborate with Merch Planning, Inventory Management, and Vendor Compliance to support inventory flow, seasonal readiness, and vendor performance

• Coordinate with Visual Merchandising and Store Operations teams on store-related shipments

• Assist in developing contingency plans for weather delays, carrier disruptions, and operational exceptions that impact service

• Communicate clearly and proactively with internal stakeholders on shipment status, risks, and resolutions

Qualifications

• 3 plus years of experience in logistics, distribution, transportation, or supply chain roles within retail, e-commerce, CPG, or 3PL environments

• Strong understanding of shipping methods, freight carriers, and warehouse operations

• Proficiency with ERP, WMS, TMS, or related logistics systems; Excel/Sheets skills required

• Excellent collaboration skills and ability to partner effectively across internal and external teams

• Customer-oriented mindset with a strong sense of urgency and ownership

• Ability to learn quickly, operate in a fast-paced environment, and adapt to evolving priorities

• Bachelor’s degree in Supply Chain, Logistics, Business, or related field preferred

Leadership Competencies

• Strategic Agility: Anticipates issues “upstream” and “downstream,” ensuring logistics decisions support broader business goals

• Influence & Collaboration: Builds trust and alignment across vendors, 3PLs, carriers, and cross-functional teams

• Operational Excellence: Disciplined, detail-oriented, and committed to accuracy, speed, and repeatable processes

• Analytical Rigor: Uses data to inform decisions, identify trends, and communicate the story behind results

This job description is not all inclusive. Bluemercury, Inc. reserves the right to amend this job description at any time. Bluemercury, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

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