Job Description

Reports to: Director Sales & Applications, NCC Automated Solutions

Location: Remote

Are you an engineer who enjoys solving complex customer challenges, developing automation solutions, and seeing your ideas become real-world systems?

NCC Automated Solutions, an ATS company, is seeking a Senior Applications Engineer to help customers design and implement innovative conveying, material handling, and automation solutions. In this highly visible role, you'll partner with customers, sales, and engineering teams to develop technical solutions, create proposals, and support projects from concept through successful project handoff.

This is your opportunity to combine engineering expertise, customer engagement, and business impact while working remotely for a growing industry leader. Join NCC and help some of the world's leading manufacturers improve productivity, increase efficiency, and bring innovative automation solutions to life.

About ATS NCC:

NCC Automated Systems is a Full-Service Automation Systems Integrator with over 30 years of experience. Since 1986, NCC has successfully helped food processing, consumer packaged goods and OEM machine builders streamline and optimize their production with its system knowledge and industry experience with sanitary conveying equipment. NCC proudly manufactures in the U.S., in addition to integrating some of the world’s best automation equipment solutions, we also offer in house mechanical and electrical design and manufacturing.

NCC merged with ATS Automation in September 2021. ATS is an industry-leading automation solutions provider to many of the world’s most successful companies. Founded in 1978, ATS employs over 6,000 people at 50 manufacturing facilities and over 75 offices in North America, Europe, Southeast Asia and China. Our unique track record of innovation and passion for excellence sets us apart as the world’s leader in automation. This comes from years of experience in helping many of the world’s most successful manufacturers with their new product launches, capacity expansions, and productivity improvement initiatives.

MAJOR DUTIES:

The Senior Application Engineer is responsible for assisting customers and representatives in applying and selling product lines.

• Filters and/or responds to all Customer and Sales Representatives’ inquiries.
• Determines the making /process feasibility of all modified or new systems and products.
• Meets with customers to discuss, refine and offer other product and enhancements / alternatives.
• Formulates and creates descriptive line-item quotations based on standard unit costs.
• Creates timeline schedule and final revised detailed quotation.
• Defines all of the product detailed specifications once an order is imminent.
• Meets with the engineering project group to transfer the project once a sale is complete.
• Creates quotes, manages and coordinates customer’s quotes and orders.
• Facilitates, manages or drives to completion with the appropriate internal departments special product orders.
• Train and assist other Application Engineers.

Typical Duties Include:

• Bid preparation
• Customer interface regarding technical issues, quality and scheduling
• Liaison between customer and internal resources
• Perform technical reviews of request for proposals
• Obtain cost estimates
• Generate commercial and technical proposals
• Work directly with management from manufacturing, purchasing, quality, and engineering to determine timelines.
• Create project reports for management review.
• Provide training and technical presentations for internal and external salespeople.
• Assist in preparation of marketing and technical documents.
• Develop strong internal relationships with Product Managers, Application Engineers and outside sales force.

What will help you thrive in this role?

• Requires education of Bachelor’s Degree in an engineering discipline.
• Requires 5-8 years of relevant application and technical sales experience.
• Requires mathematical skills that require the ability to add, subtract, multiply and divide, and to make metric system conversions.
• Must have the ability to read and understand blueprints, electrical schematics, installation manuals, routings and other manufacturing instructions.
• Requires a working knowledge of ERP systems.

Some travel maybe required (20%) as technical support for the field sales engineers and/or support other locations. #LI-Remote