Job Description

SquareTrade, Inc. d/b/a Allstate Protection Plans (“SquareTrade”) is one of the fastest-growing companies in its industry. We’re transforming a $30B market through service innovation and an unwavering focus on customer satisfaction. Our partners include some of the world’s most recognized retailers and carriers—Walmart, Target, Amazon, Costco, and The Home Depot, to name a few. We consistently earn industry awards, have tens of thousands of 5-star reviews, and we’re just getting started.

As part of the Allstate family, SquareTrade has headquarters in the Bay Area and London, and we’re expanding rapidly across Europe and Asia Pacific, including Japan, Australia, Korea, and Thailand.

We are seeking a highly analytical and strategic Senior Analyst to support our Strategic Supplier Partnerships function within Service Strategy & Operations. This role is responsible for developing and optimizing supplier partnership strategies that improve operational performance, cost efficiency, supply chain resiliency, and customer outcomes. The Senior Analyst serves as a subject matter expert in supplier management, leveraging advanced analytical expertise to influence business decisions and drive measurable enterprise impact.

This is a high-visibility role requiring advanced collaboration and influence across internal teams and external partners. Successful candidates will serve as a trusted advisor on supplier performance and strategy, lead cross-functional initiatives, mentor junior team members on supplier management practices, and drive continuous improvement efforts that deliver sustainable business value.

What’s great about this role:

• Partner closely with leaders across Supply Chain, Customer Experience, Finance, Legal, and other cross-functional teams to evaluate supplier performance, identify strategic opportunities, and lead initiatives that strengthen supplier capabilities and business outcomes.
• Apply advanced analytical techniques and market insights to solve complex supplier and operational challenges, translate findings into actionable recommendations, and drive implementation across multiple stakeholders.
• Balance competing priorities, influence decision-making, and align supplier strategies with broader organizational objectives.
• Lead complex sourcing and supplier selection initiatives, including RFP/RFQ processes.
• Develop supplier performance frameworks and scorecards.
• Identify opportunities to improve operational efficiency and service quality.
• Provide strategic recommendations to senior leaders.
• Oversee critical supplier relationships, evaluate risks and opportunities across the supplier ecosystem, and influence long-term supplier strategies that support business growth and operational excellence.

Qualifications

• Bachelor's degree required; advanced degree in Supply Chain, Operations, Engineering, Economics, Statistics, Data Science, or a related field preferred.
• 5+ years of experience in supply chain, strategic sourcing, supplier management, consulting, operations, analytics, or related fields.
• Demonstrated expertise developing supplier strategies and managing complex supplier performance programs.
• Advanced analytical and problem-solving skills with the ability to assess complex business issues and develop strategic, data-driven solutions.
• Advanced proficiency in Excel, PowerPoint, and data visualization tools; SQL or other data querying and analytics experience preferred.
• Experience leading RFP/RFQ processes, supplier negotiations, supplier scorecard development, and performance management initiatives.
• Experience influencing cross-functional stakeholders and driving alignment on strategic supplier decisions.
• Knowledge of supply chain operations, service delivery models, supplier governance, and performance optimization methodologies.
• Experience working with OEMs, distributors, service providers, technician networks, or other large-scale supplier ecosystems preferred.
• Strong communication and presentation skills with the ability to effectively influence senior leadership and external partners.

You’re Our Ideal Candidate If You:

• Have deep expertise in supplier management, strategic sourcing, and operational performance improvement.
• Can translate complex data and market intelligence into business strategies and actionable recommendations.
• Enjoy leading cross-functional initiatives and influencing stakeholders across multiple levels of the organization.
• Are skilled at balancing competing priorities and navigating ambiguity to drive business outcomes.
• Act as a trusted advisor and subject matter expert within your functional area.
• Mentor and support the development of junior team members while fostering collaboration and knowledge sharing.
• Have a continuous improvement mindset and proactively identify opportunities to improve supplier performance and operational effectiveness.
• Understand how supplier strategies impact broader organizational objectives, customer experience, and financial performance.
• Are motivated by delivering sustainable business impact through strategic partnerships and operational excellence.

Additional Information

At SquareTrade you'll have access to:

• Medical, dental and vision coverage with network optionality and the ability to contribute to a savings account (HSA or FSA)
• Up to 4% company match into 401(k) and contributions into your company-sponsored pension
• $75/month budget to help prioritize your physical wellbeing
• $80/month stipend to subsidize connectivity costs
• Mental health resources including free 1:1 therapy, coaching sessions and digital resources
• Supportive leave policies
• Flexible Time Off Policy in addition to 9 Company Holidays
• Tuition reimbursement up to $5,250 per year to further your personal educational advancement desires
• Hybrid work arrangements with regular investment in gatherings/offsites to spend time together as team
• Various corporate perks and discounts

SquareTrade estimates the possible base compensation for this role, if hired in the U.S, to be in the range: $95K-$130K

SquareTrade/Allstate Protection Plans generally does not sponsor individuals for employment-based visas for this position.

The candidate(s) offered this position will be required to submit to a background investigation.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

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SquareTrade is proud to be an Equal Employment Opportunity employer. We are committed to creating an inclusive work environment for all employees. We celebrate diversity and encourage applications from all qualified individuals regardless of race, religion, color, national origin, sex, gender identity, gender expression, sexual orientation, age, marital status, veteran status, or ability status. It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.

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