Benefits
U.S.-based employees have access to medical, dental, and vision insurance, a 401(k) plan and company contribution, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others. U.S.-based employees also receive, per calendar year, up to 6 scheduled paid holidays. Additionally, eligible hourly/non-exempt and exempt employees accrue up to 112 hours of PTO based on years of service and may annually take up to 8 hours of paid volunteer time. Additional paid sick leave is also provided if required by state or local law.
of Position:
The Senior Analyst, Quality Operations & Governance serves as the operational backbone of the Product Quality organization, driving execution, consistency, governance, and leadership visibility across quality initiatives. This role is responsible for managing team operations, coordinating work intake and delivery tracking, maintaining reporting and documentation standards, facilitating team processes, and improving organizational effectiveness through operational excellence and continuous improvement.
Essential Functions:
Program & Work Management
Process Governance & Continuous Improvement
Reporting & Executive Visibility
Team Operations & Process Facilitation
HSI Quality Governance & Coverage Oversight
Competencies:
Work Environment:
This position is based in a professional office setting and regularly utilizes workplace technology, including computers, smartphones, multifunction printers, cloud-based filing systems, and collaboration tools.
Physical Demands:
This role requires physical capabilities that support the successful execution of key responsibilities. The employee regularly engages in verbal and written communication with colleagues and clients to address project-related inquiries and must be able to convey accurate information clearly and efficiently. The position involves remaining seated at a workstation for approximately 75% of the time, with occasional movement throughout the office to access equipment, supplies, and shared resources. Daily tasks include consistent use of computers and standard office technology such as keyboards, printers, and multifunction devices. The role also involves transporting equipment boxes weighing up to 25 pounds within the building and to other offsite locations as needed for project support.
Required Education and Experience:
Bachelor’s degree in Business or equivalent work experience
3-5+ years of experience in Program Management, Project Coordination, Scrum Master, PMO, Operations, Quality Assurance, or related roles
Qualifications:
Preferred Qualifications
AAP/EEO Statement:
3MD Inc. is an equal opportunity employer and does not discriminate based on gender, sex, age, race and color, religion, marital status, national origin, disability, sexual orientation, gender identity or expression, veteran status or any other category that is protected by applicable law.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Denali Advanced Integration delivers Enterprise IT solutions and services globally. Powered by strategic experts and best of breed technologies, Denali helps guide our clients through the most complex IT challenges.
Since 1992, Denali has been among the most trusted and prominent technology providers in North America. We’re a customer-focused, family-owned IT company with a workforce of more than 400 employees who are passionate about exceeding expectations at every engagement. We make giving back to the community a priority through of a variety of philanthropic initiatives and treat everyone like family – our customers, partners and team members.
Exceptional IT, Delivered.
