Job Description

Position title: Senior Analyst- Invoicing
Department: Contract-to-Cash Operations
Location: Gurugram
Type of Job: Full time

Reports to: Assistant Manager

Roles and responsibilities

Sr Analyst charges and invoices customer for goods sold or services rendered. He/She applies applicable discounts, special rates, or credit terms; and ensures all invoices are correct before sending them to customers or insurance providers. The role monitors E-billing progress, including status reporting, while participating in billing operations—client implementations, deductions, and system maintenance, and ensures that functions are run efficiently.

•Review signed SOW/Agreement and financial obligations of the clients.
• Ensure invoices are prepared in compliance with contractual terms and company policies
•Issues credit memos and statements to customers monthly, cancels or void invoices
•Address and resolve client concerns related to billing
•Oversee timely preparation and submission of invoices by the team
•Perform weekly, monthly, quarterly, and year-end AR closing, reporting, and reconciliations
•Provide suggestions for internal controls/policies/procedures to ensure consistency and standardization for billing process
•Identify short-paid or rejected transactions and drive resolution
•Plans and implements quality assurance for all processes
•Works closely with all accounting departments & Project Managers to ensure right first time %
•Review/approve high value invoices and submit them with client within timelines
•Assists in providing audit materials when requested
•Conduct regular calls with internal and external stakeholders to provide updates on AR processes

Desired candidate profile

•Bachelor’s degree in Accounting, Finance, or related field
•2-4 years of experience in accounts receivable
•Strong knowledge of invoicing, collections, and AR reporting processes
• Strong interpersonal, communication and presentation skills
•Good research skills, and knowledge of contract to cash cycle
•Moderate level of excel knowledge, able to create dashboards and reports using excel.

Personal Attributes:

• Must have proven ability to support strategic planning and priority setting for a billing department
• Ability to multi-task, prioritize, handle unplanned exigencies while maintaining flexibility in work assignments.
• Ability to communicate effectively and interact with diverse personalities while maintaining a professional attitude.
• Strong customer service in a fast-paced team environment.
• Ability to collaborate with team members to achieve desired outcomes.
•Problem-solving skills
•Shift: Willing to work in rotational shift.
•High awareness and understanding of confidential information