Job Description

This position is responsible for performing technical, liaison and related duties necessary to provide a variety of customer and vendor users with the proper uses of hardware, software, and systems in their functions.

Essential Duties and Responsibilities:

• Plans, organizes and directs all phases of EDI by contacting vendors to set up trading partners, problem solve, and maintain a database of contacts.
• Provides support for customers needing to communicate via EDI. Receives, researches, and answers all customer inquiries regarding any and all computer related questions.
• Acts as a liaison between all departments concerning EDI issues and assists in the development of new EDI procedures. Assist in finding new EDI applications and improvements of current systems.
• Balances all EDI communication reports from all outside sources, VANS, direct to customer/vendor, etc.
• Updates the EDI procedures manual
• Performs other duties as assigned or required.

Knowledge, Skills, and Abilities:

1. Knowledge of Microsoft Office, Excel, Word, Outlook
2. Excellent communication skills
3. Excellent customer service skills
4. Ability to work well with other
5. Good time management skills
6. Basic understanding and ability to read record layouts and associated data
7. Ability to think logically and interpret problems
8. Ability to use a computer including the monitor and mouse
9. Ability to work with limited supervisor
10. Work overtime as required

Minimum Job Qualifications:

Associates degree or higher in Business Administration, MIS or related field

2 or more years' experience in a computer related field

Supervisory Responsibility: None