Job Description

Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them.

Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself.

The Senior Analyst support Canada Operations by developing and maintaining analytics solutions that enable data-driven decision-making. This includes building dashboards and reports, managing data pipelines, and creating documentation to support analytics processes. The role involves working with large datasets, collaborating with business partners, and delivering insights that improve operational performance and support strategic goals.

Essential Functions:

• Deliver actionable insights that support strategic and operational decision-making across Canada Operations.
• Develop and maintain dashboards, reports, and data models that enable performance monitoring and business visibility.
• Manage and optimize data pipelines to ensure timely, accurate, and consistent data delivery.
• Create and maintain documentation to support analytics solutions, including process guides, data dictionaries, and technical references.
• Translate business needs into data and analytics requirements to guide solution development.
• Collaborate with business partners and senior leaders to align analytics outputs with evolving priorities and goals.
• Support the full analytics lifecycle—from intake and ideation to implementation and delivery—ensuring quality and usability.
• Contribute to the ideation and implementation of new analytics initiatives.
• Present findings and recommendations in a clear, visual, and simplified manner to stakeholders at various levels.
• Collaborate with teams to validate that requirements are correctly implemented, ensuring high-quality deliverables.
• Provide training and support to end-users or team members regarding new processes or system implementations.

Educational Qualification:

• Bachelor’s degree in a related field is required.
• A master’s degree is preferred for senior-level responsibilities.
• An equivalent combination of education and relevant experience may also be considered.

Required Experience:

• Analyst: 3-5 years of experience in data analytics field.

Skills/Characteristics:

• Strong experience in working with data analytics tools (SQL, Python), Databases (SQL Server), Cloud (Azure, Databricks), data visualization tools (Power BI) with demonstrated experience at creating interactive dashboards
• Ability to write complex and efficient SQL and Python queries to extract, integrate and transform data from multiple sources and automate data pipelines
• Advanced skills in Power BI, Data Modeling, Power Query, and Dax
• Strong experience working with raw data and manipulating large datasets
• Subject matter expertise in data analytics and statistical modelling
• Polished communication and presentation skills to audiences including senior leadership
• Strong analytical skills for problem solving and to monetize value for the organization
• Ability to work with little to no documentation or instruction
• Think outside the box and identify solutions to overcome obstacles
• Proven ability to learn and handle multiple priorities in a challenging work environment
• Experience within the Financial Services sector would be an asset

Shift Timings :

• IST :4:30 pm – 1:30 am
• EST: 7:00 am – 4:00 pm

This job description is not intended to be an exhaustive list of all duties, responsibilities and qualifications of the job. The employer has the right to revise this job description at any time. You will be evaluated in part based on your performance of the responsibilities and/or tasks listed in this job You may be required perform other duties that are not included on this job description. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason, as per terms and conditions of your employment contract.

We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age, race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law.