Job Description

This is your opportunity to make a real impact with an industry leader and Chicago Tribune Top Workplace that has experienced double digit growth for last 50+ years. Medline is seeking a talented individual with knowledge of and experience with the Coupa application. This role requires attention to detail, strong analytical skills, and the ability to work collaboratively with cross-functional teams. If you’re passionate about optimizing procure to pay processes and enhancing user experiences, this could be an exciting opportunity for you.

MAJOR RESPONSIBILITIES

• Develop a comprehensive understanding of the Coupa Platform functionality, capabilities, and implementation specifics. Become the go-to subject matter expert for all things related to Coupa.
• Lead and drive requirements gathering sessions with multiple stakeholders with minimal dependency from Lead or Manager. Organize and engage in effective meetings with the team and business.
• Identify the inter-dependencies of complex projects across domains. Requires leading, communication, and collaboration with cross-functional teams including senior leaders and executives.
• Research technologies/solutions available with minimal dependency on lead/manager.
• Take ownership of deliverables and improve existing processes. Define standards for team deliverables and processes.
• Prioritize primary assignments and ad-hoc work for junior team members. Provide feedback to team members as required.
• Interpret business requirements to functional designs. Collaborate with Developers on technical designs and development.
• Perform implementation and configuration activities including prototyping, analysis, system configuration, operational implementation and process documentation.
• Work with business partners for the development and implementation of new systems and enhancement of existing systems.
• Working with large datasets within applications, develop reports and dashboards as well as the creative problem solving, leadership, and communication skills necessary to drive change.
• Ensure solutions are tested/validated sufficiently before being implemented in production. Test planning and testing results with minimal level of input and review from management.
• Work with the business partners to ensure process and system changes are communicated clearly and that users are informed and/or trained sufficiently.

MINIMUM JOB REQUIREMENTS

Education

• Bachelor's degree in business or IT related field.

Certification / Licensure

• Coupa certifications such as Platform, Sourcing and contracting are preferred.

Work Experience

At least 5 years’ experience working with Coupa application with experience such as:

• Configuration and Master Data: Handle configuration tasks, including maintaining system settings, content groups, enterprise data, company codes, chart of accounts, and tax codes. Ensure that the system is optimally configured to meet business requirements.
• Monitoring and Reporting: Regularly monitor control reports, analyze data, and assist with creating queries and reports. Keep an eye on the system’s health and performance.
• User Administration: Manage user accounts, permissions, and access rights within the Coupa system. Ensure smooth onboarding and offboarding processes for users.
• Workflow and Process Configuration: Configure requisition, purchase order (PO), and invoice workflows. Understand requirements related to requisitions, POs, and invoices, and tailor the system accordingly.
• Release Management: Handle system upgrades, patches, and new feature rollouts. Collaborate with internal teams to ensure seamless transitions.
• Troubleshooting and Support: Provide support to end-users, troubleshoot issues, and resolve system-related problems promptly. Maintain documentation for common solutions.
• Adherence to Internal Controls: Ensure compliance with internal controls, security protocols, and best practices while administering the Coupa system.

Experience applying project management methodologies.

Knowledge / Skills / Abilities

• Broad knowledge of hardware, software, and programming.
• Experience documenting complex processes and generating supporting diagrams.
• Time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates.
• Experience working with cross-functional teams and facilitating teams to identify and implement solutions to complex problems.
• Ability to assess and initiate actions independently.
• Experience and skills in influencing, leading and directing individuals in multiple functional areas.
• Strong interpersonal and relationship management skills.
• Strong customer service skills.
• Strong business analytical and problem-solving skills.
• Self-motivated, demonstrated bias for action.

DISCLAIMER

All duties and requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

This position description in no way states or implies that these are the only duties to be performed by an employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor(s)/manager(s).

This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.

Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

The anticipated salary range for this position:

$110,240.00 - $165,360.00 Annual

The actual salary will vary based on applicant’s location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold.

Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For a more comprehensive list of our benefits please click here For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.

We’re dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here

Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.