IHG Hotels & Resorts

Sr Analyst Business Analytics

IHG Hotels & Resorts  •  Republic of the Philippines (Onsite)  •  6 hours ago
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Job Description

This role provides support to Marketing Teams and is responsible for transforming campaign data into reports, dashboards, and actionable insights to help drive key business decisions.

Essential Duties and Responsibilities:

  • Measure and report on the performance of campaigns against goals (ROI and KPIs) and provide recommendations to improve performance for key stakeholders
  • Analyze campaign performance, identify customer trends, and present data-driven recommendations to drive customer acquisition, engagement, and retention
  • Review and analyze all marketing efforts including performance by individual campaign channels to identify successful elements and continuously identify opportunities for improvement
  • Use historical data to forecast trends and support decision-making regarding business strategy, budgeting, and resource allocation
  • Work closely with stakeholders to understand business needs and translate them into technical requirements for data visualization
  • Work closely with functional groups– data science & engineering, business intelligence, brands, channels, product, loyalty and marketing - to help formulate strategic direction of marketing efforts

Qualifications:

2 to 3 years of experience in an analytical role

Strong analytical and problem-solving skills with familiarity on exploratory data analysis

Demonstrated ability to synthesize data, interpret data, and process observations into actionable recommendations

Familiar with data visualization as method of presenting findings to stakeholders. Knowledge of data visualization tools such as Tableau, Power BI, or similar

Hands-on experience with coding using statistical software or programming languages (SQL, Python) to analyze structured datasets and answer business problems

Advanced Microsoft Excel skills

Effective communication skills including presentation skills. The job will require frequent interaction with stakeholders.

Ability to set goals and execute under tight deadlines with minimal supervision


At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

IHG Hotels & Resorts

About IHG Hotels & Resorts

IHG Hotels & Resorts [LON:IHG, NYSE:IHG (ADRs)] is a global hospitality company, with a purpose to provide True Hospitality for Good.

With a family of 19 hotel brands and IHG One Rewards, one of the world's largest hotel loyalty programmes, IHG has over 6,300 open hotels in more than 100 countries, and a development pipeline of over 2,000 properties.

Luxury & Lifestyle: Six Senses Hotels Resorts Spas, Regent Hotels & Resorts, InterContinental Hotels & Resorts, Vignette Collection, Kimpton Hotels & Restaurants, Hotel Indigo

Premium: voco hotels, HUALUXE Hotels & Resorts, Crowne Plaza Hotels & Resorts, EVEN Hotels

Essentials: Holiday Inn Express, Holiday Inn Hotels & Resorts, Garner hotels, avid hotels

Suites: Atwell Suites, Staybridge Suites, Holiday Inn Club Vacations, Candlewood Suites

Exclusive Partners: Iberostar Beachfront Resorts

InterContinental Hotels Group PLC is the Group's holding company and is incorporated and registered in England and Wales. Approximately 345,000 people work across IHG's hotels and corporate offices globally.

Visit us online for more about our hotels and reservations and IHG One Rewards. To download the IHG One Rewards app, visit the Apple App or Google Play stores.

Industry
Travel & Hospitality
Company Size
10,000+ employees
Headquarters
Windsor, GB
Year Founded
Unknown
Website
ihg.com
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