Job Description

Information Technology at Abercrombie & Fitch is fundamental to designing, sourcing, developing, and delivering fashion-forward merchandise to our customers. We are committed to implementing strategic and systematic approaches that generate dynamic technology first solutions for our growing business.

As part of our Technology Services team, we ensure that associates have the reliable hardware, software, and support they need to perform at their best. Whether it’s configuring new devices, resolving technical issues, or collaborating across global teams, we strive to deliver friendly, effective service that’s driven by listening to our associates and understanding their needs. Our goal is to create a seamless technology experience that empowers every associate to do their best work.

What Will You Be Doing?

• Partner with the leaders of four Corporate Technology teams to coordinate annual projects, operational priorities, tasks, and key initiatives.
• Provide end-to-end project management support, including planning, scope definition, milestone tracking, dependency management, risk and issue identification, status reporting, and follow-through.
• Gather, clarify, and document business needs; translate requirements into organized plans and actionable work for technical teams and business partners.
• Maintain clear portfolio visibility by tracking priorities, decisions, owners, delivery dates, risks, blockers, and next steps.
• Support the management of capital projects by monitoring progress, forecasts, budgets, purchase activity, and other financial details in partnership with project owners and finance partners.
• Identify potential budget, schedule, scope, or delivery concerns early and work with leaders to develop practical mitigation plans.
• Lead Agile ceremonies across two teams, including sprint planning, backlog refinement, sprint reviews, and related team working sessions.
• Coordinate cross-functional work across Digital & Technology teams, ensuring dependencies, handoffs, sequencing, and stakeholder expectations are understood.
• Prepare concise project updates, meeting agendas, decision records, action logs, and leadership-ready communications.
• Create and improve repeatable processes, templates, reporting methods, and ways of working that increase consistency without adding unnecessary overhead.
• Proactively identify opportunities to assist the team and step into emerging needs that support successful delivery.

What Do You Need To Bring?

• Experience in business analysis, project or program management, Agile delivery, Scrum facilitation, portfolio coordination, or a comparable blended role.
• Ability to manage multiple workstreams and balance strategic initiatives, operational priorities, and changing business needs.
• Working knowledge of Agile and Scrum practices, including backlog management and the development of epics, spikes, stories, tasks, and acceptance criteria.
• Strong organizational and process-management skills, with a methodical approach to tracking commitments, decisions, risks, dependencies, and outcomes.
• A collaborative and positive approach, with confidence building relationships and connecting with new partners across the organization.
• Adaptability and sound judgment, including a willingness to think creatively and step outside established norms when a more effective way of working is needed.
• Ability to set realistic expectations, establish achievable timelines, and communicate delivery windows and tradeoffs clearly.
• Comfort operating in a dynamic environment where priorities, requirements, and delivery approaches may evolve.

Benefits & Perks

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F Co. is committed to providing competitive and comprehensive benefits that align with our company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward: 

• Incentive bonus program
• 401(K) savings plan with company match
• Annual companywide review process
• Flexible spending accounts
• Medical, dental and vision insurance
• Life and disability insurance
• Associate assistance program
• Paid parental and adoption leave
• Access to fertility and adoption benefits through Carrot
• Access to mental health and wellness app, Headspace
• Paid Caregiver Leave
• Mobile Stipend
• Paid time off and one paid volunteer day per year, allowing you to give back to your community
• Work from anywhere (Mondays and Fridays are “work from anywhere” days for most roles and six work from anywhere weeks per year)
• Seven associate wellness half days per year
• Merchandise discount on all of our brands
• Opportunities for career advancement, we believe in promoting from within
• Access to multiple Associate Resource Groups
• Global team of people who will celebrate you for being YOU!

Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.

The company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com.

Learn more about A&F Co. by visiting our corporate website here.

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.