Role and responsibility
Beingaptinmanagingtimesensitiveworkwithhighlevelofeyefordetailandin collaboration with colleagues across geographies
DeliveraspertheKPIsdefinedfortherole.ToalwaysmaintainsetSLAAccuracy/quality, TAT standards prescribed by the Business Unit. Manage volumes and delivery expectations as per business requirement
Activeengagementwithstakeholderstoensureeffectivedeliveryofservicetoourclients
Scheduleadherenceandpunctuality
TodevelopexcellentunderstandingofProcessingsystemsquickly
Ensurethatallstatutoryandcompanyproceduresarefollowedwhileprocessingworkto protect clients, colleagues and the business interests of the company
Top 5 Competencies
ClientFocus
Adaptability/ManageChange
Team Work
WillingnesstoLearnandImplement
TimeManagement
Qualifications:Graduateinanyfield.
Shifttiming:6.30PMonwards.Weworkin3shiftsandcandidateshouldbeopentoworkinany of them per business requirement. (6.30 PM- 3.30 AM, 8.30 PM- 5.30 AM, 10.30 PM-7.30 AM)
Skills:
Goodinterpersonalskills
Excellentwrittenandverbalcommunicationskill
MSOffice -Basic
Eyefordetail
Passionateaboutquality
We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email candidatehelpdesk@wtwco.com
At WTW (NASDAQ: WTW), we provide data-driven, insight-led solutions in the areas of people, risk and capital. Leveraging the global view and local expertise of our colleagues serving 140 countries and markets, we help you sharpen your strategy, enhance organizational resilience, motivate your workforce and maximize performance.
