Job Description

Provides a full range of administrative activities and operational support to one or more managers and/or unit. Incumbents apply advanced administrative skills and a general understanding of business operations to assist with data collection, budget administration, compiling and organizing materials, as well as preparing both standard and ad hoc reports, spreadsheets and presentations of varying complexity. Senior Administrative Assistants quickly make the people they support more productive by relieving them of more routine work.

Responsibilities

• Answers, screens and routes telephone calls.
• Resolves administrative problems and answers inquiries.
• Greets and directs visitors, as appropriate, concerning activities and operations of department/ division.
• Arranges meetings and conferences, schedules appointments and performs other duties related to maintaining one or more individual calendars.
• Ensures materials are prepared and distributed and handles any related logistics.
• Compiles, updates, organizes and/or analyzes moderately complex information for inclusion in huddle boards, reports, budgets, presentations and/or customer packages prepares charts, graphs or other presentations of varying complexity.
• Coordinates travel arrangements, ensuring efficient usage of time.
• Manages small scale event planning.
• Processes related expenses.
• Maintains/updates staffing lists, organizational charts, employee contact information, department newsletter, etc.
• Assists with new hire setup/onboarding and training coordination.
• May act as office/department safety contact and provide support to business continuity work.
• Receives and responds to correspondence (some of which may be confidential) proofreads, revises and edits other materials for accuracy, thoroughness and appropriateness.
• Provides support to compliance-related work, to include records retention, reconciliation, and auditing work.
• Prepares, organizes, maintains and retrieves documents, to include scanning and online archiving.
• Sorts, screens and distributes incoming and outgoing mail prepares photocopies and operates a variety of office equipment.
• May order and maintain supplies.
• May administer programs, projects and/or processes specific to the business area supported.

Qualifications

• Ability to apply intermediate administrative skills and demonstrate a general understanding of business operations to perform duties that are routine and non-routine at times
• Highly effective interpersonal skills (particularly tact and diplomacy), organizational and communication skills required to resolve most problems and only escalate the most complex issues
• Ability to exercise judgment to shift priorities, organize multiple tasks simultaneously, and work with minimal direction on most tasks
• Intermediate skills required for using software applications (MS Office) to create both standard and complex exhibits, presentations, reports, spreadsheets, etc
• Typically requires at least 2 to 4 years of administrative experience, which may include successful completion of an administrative assistant certificate program

About Us

Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefitsLiberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices

• California
• Los Angeles Incorporated
• Los Angeles Unincorporated
• Philadelphia
• San Francisco