Job Description

Join us on a mission to simplify and dignify the aging experience. We are the children, siblings, neighbors, and friends of those navigating the fragmented and confusing system of long-term care. Our team is ferociously curious and relentless in our pursuit of a better system – and we are deeply committed to a sense of belonging for all, in all phases of life.   
We’re creating a new experience for care seekers and their families, bringing together long-term care options, non-healthcare resources, education, and human support into one place. We work hard, we have fun, we care about each other, and we share the mission. If this sounds like a place where you could thrive, join us!   
CareScout is a wholly owned subsidiary of Genworth Financial, Inc, a Fortune 500 provider of products, services and solutions that help families address the financial challenges of aging.  

POSITION TITLE
Sr. Administrative Assistant

POSITION LOCATION
This position is available to NYC Metro applicants as in-office or remote.

YOUR ROLE
CareScout is looking for a self-motivated, multitasking, experienced Administrative Assistant. This role will provide high-level support to two executives, ensuring smooth daily operations and facilitating effective communication within the organization. The ideal candidate is organized, proactive, and able to manage multiple priorities with discretion and professionalism. A quick thinker, your flexibility and adaptability are key to constantly changing demands and priorities. You are resourceful and autonomous when taking on new tasks and projects relying on problem-solving skills to make it all work.

WHAT YOU WILL BE DOING

• Proactively manage communication and information flow to internal and external audiences.
• Understand leadership team priorities and accordingly schedule, maintain, and coordinate calendar of on-site and virtual appointments, meetings, and related arrangements
• Ensure complex and frequent travel arrangements, including expense reconciliation for the leadership team are managed timely and accurately
• Independently manage and coordinate multiple assigned projects, activities, dates, resources, and dependencies according to priorities and deadlines; set/reset expectations as appropriate.
• Prepare and edit documents, reports, presentations, and meeting agendas as requested.
• Monitor deadlines and follow up on action items to ensure timely completion.
• Serve as a key liaison between leadership and cross-functional stakeholders, maintaining strict confidentiality and professionalism.
• Anticipate executive needs and implement process improvements that enhance efficiency and operational rigor.
• Serve as a liaison internally and externally regarding administrative issues; manage relationships with an understanding of audiences and cultivate and maintain solid relationships
• Creatively harness technology to streamline activities and effectively deliver responsibilities.
• Format and manage strategic work product preparation, including presentations, using MS Office Suite.
• Arrange and reserve conference rooms, catering, audio/video and other essential services as needed for meetings and conferences
• Manage other special projects and assignments, as needed

WHAT YOU BRING

• 10+ years’ experience supporting senior leaders at the SVP, VP, or equivalent executive level within a complex organization.
• Ability to operate independently in a virtual environment with limited oversight.
• Strong organizational acumen and ability to manage competing priorities in a fast-paced, evolving setting.
• High technical proficiency with Microsoft Office Suite and virtual collaboration tools (Teams, Zoom).
• Demonstrated ability to handle highly sensitive and confidential information with discretion.
• Strong and proactive verbal and written communication skills, confidence, and professional presence
• Highest level of integrity - discretion and maintenance of confidentiality required
• Ability to be extremely adaptable and flexible
• Motivated, even-tempered team player possessing strong, creative problem-solving skills
• Extremely high level of attention to detail and follow-up
• Superior organizational, multi-tasking, and prioritization abilities
• Previous scheduling experience required, including making travel arrangements
• Ability to work standard hours of 9:00 AM to 6:00 PM M-F and willingness to occasionally work additional overtime and/or off-hours, possibly on short notice
• Demonstrate a constant passion for fulfilling our mission in a high-touch organization; don’t be afraid to try, dig in, and deliver

EMPLOYEE BENEFITS & WELL-BEING

• Genworth employees make a difference in people’s lives every day. We’re committed to making a difference in our employees’ lives.
• Competitive Compensation & Total Rewards Incentives
• Comprehensive Healthcare Coverage
• Multiple 401(k) Savings Plan Options
• Auto Enrollment in Employer-Directed Retirement Account Feature (100% employer-funded!)
• Generous Paid Time Off – Including 12 Paid Holidays, Volunteer Time Off and Paid Family Leave
• Disability, Life, and Long Term Care Insurance
• Tuition Reimbursement, Student Loan Repayment and Training & Certification Support
• Wellness support including gym membership reimbursement and Employee Assistance Program resources (work/life support, financial & legal management)
• Caregiver and Mental Health Support Services

ADDITIONAL INFORMATION

The base salary pay range for this role starts at a minimum rate of $62,500 up to the maximum of $91,000. In addition to your base salary, you will also be eligible to participate in an incentive plan. The incentive plan is based on performance and the target earning opportunity is 5% of your base compensation. The final determination on base pay for this position will be based on multiple factors at the time of this job posting including but not limited to geographic location, experience, and qualifications to ensure pay equity within the organization.