Job Description

• The analyst’s primary objective is to drive the entire workflow for our self-service customers which include:
• Providing technical sales support to many advertisers and customers
• Providing training and guidance to those who are utilizing our platform for the first time.
• Creating documentation and helping to troubleshoot ad campaigns when issues arise for advertisers.
• Troubleshoot digital ad issues on various environments: desktop, mobile, in-app, OTT.
• Experience with third-party ad-serving systems: Doubleclick, Mediaplex, DG MediaMind, Atlas. Experience with rich media solutions: Doubleclick RM, Mediaplex RM, DG MediaMind, Pointroll, Flashtalking, etc.
• Knowledge of Flash, HTML, CSS, and JavaScript

• Experience in 4 + years of Technical Ad Operations, Ads Engineering.
• Leverage data to quickly troubleshoot any issues that arise and impact the performance of the campaign for advertisers.
• Provide technical support for all involved in the campaign whether internally or externally, including engineering.
•  Prioritize effectively and determine which initiatives to deliver first based on quantitative reasoning and rationale.
• Evaluate and make decisions on campaign spend rates, user quality, creative performance, and marketplace opportunities.
•  Expertise in Microsoft Excel or any dashboarding tools like Tableau, Thoughtspot, or Domo.
•  Dive into investigations and communicate outcomes to management and leadership teams.
•  Ability to work in a hack culture, producing immediate and real-time results on critical tasks that require focus.
•  Bachelor’s degree in Computer Science, Software Engineering, Math, Economics.
•  Great communication & presentation skills.