Job Description
An Account Manager in Telecommunications, Media & Entertainment, Games, and Sports Mexico is a sales leader with a bias for action that will manage day-to-day account relationships across TMEGS verticals, and liaise with cross-functional AWS teams (Solutions Architects, Specialists, Partners, Professional Services, Enterprise Support) to ensure seamless delivery of AWS value to customers. Through your work, you will continuously grow revenue, drive cloud adoption, and deepen strategic customer relationships.
In this role you will develop and execute account strategies that align with your customers' board-level agendas, ensuring you meet performance objectives in order to fulfill and exceed customer expectations. You will carry out your responsibilities in accordance with AWS's sales processes and policies, ensuring standards of operational excellence are maintained and customer outcomes are prioritized.
Key job responsibilities
- Own account plans and territory prioritization, working backwards from customer board-level agendas to drive outcomes.
- Monitor KPIs, forecast accurately, identify revenue deviation root causes, and uncover new workloads to protect and grow revenue.
- Build deep knowledge across telecom, media, entertainment, gaming, and sports to serve as a trusted advisor on digital transformation.
- Establish and nurture CxO-level relationships, review customer feedback, and develop action plans to improve satisfaction.
- Coordinate Account SAs, PSMs, CSMs, BDMs, and CARs to ensure proactive engagement and pipeline creation.
- Attach partners to all opportunities, ensure ACE compliance, and leverage funding programs and Marketplace to accelerate deals.
- Lead MBRs, pipeline reviews, forecasting, and territory planning while driving scalability with market growth.
About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Basic Qualifications
- 5+ years of sales experience
- Experience communicating and presenting to senior leadership
- Knowledge of cloud services such as AWS or equivalent
- Speak, write, and read fluently in English, and have the ability to take direction in English
- Experience building and maintaining C-level client relationships
Preferred Qualifications
- 10+ years of direct sales and partner sales leadership experience
- Experience with vertical industry sales of contemporary services and solutions
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
