Job Description

What to Expect

The Account Manager will be responsible for proactively selling to corporate clients (SMEs) in Colombia. You will be responsible for establishing and maintaining relationships with these clients as well as managing the full end-to-end customer journey. The Account Manager will report to the Fleet and Business Manager, and will closely collaborate with other teams, including local operations and HQ business sales leadership to consistently drive growth in business.

What You’ll Do

• Actively partner with the local Sales leadership to develop a cohesive strategy for the growth of Business-to-Business sales within Colombia. Manage your part in the overall business plan by working cross functionally with other departments
• Facilitate partner meetings regularly and effectively. Develop and maintain comprehensive product knowledge in respect of all vehicles, processes and business finance solutions. Conduct competitor analysis on a regular basis
• Use Tesla’s internal tools to manage your pipeline, including but not limited to logging appointments, calls, test drives, contacts and meeting notes. Ensure customers are fulfilling their contractual obligations (e.g. payment terms). Continuous improvement of processes and procedures to reduce operational friction and perform ad-hoc duties as and when required
• Meet all sales objectives to drive Tesla’s mission, including but not limited to: driving new account creation, solidifying orders, scheduling sales meetings, maintaining regular and proactive outbound contact, and hosting test drives for prospective clients
• Reach out proactively to SMEs within Mexico that have not yet referred to Tesla and operate with a real “hunter” mentality, with high activity levels to stimulate demand. Own the relationship for SME corporate clients within Mexico; not only educating them about our company and our vehicle offerings but also ensuring a great customer journey and ownership experience throughout
• Open company car policies and become the preferred EV OEM for SME clients. Drive our customers’ success by acting as a facilitator to meet their needs. Partner with the inbound SME channel (retail) to further drive sales. Establish and manage all contractual agreements with these customers where applicable

What You’ll Bring

• Experience in Business-to-Business or commercial sales with proven track record to meet and exceed targets and goals
• Self-starter who possesses exceptional time management skills and has great attention to detail
• Strong ability to prioritize, manage multiple projects, and adhere to business-critical deadlines
• Passionate dedication and ethical approach to sales management and operations
• Ability to develop collaborative relationships and act as a well-respected, trusted partner that others want to work with
• Excellent relationship management and communication skills, both oral and written
• Solid knowledge of business appropriate financial options and incentives