Job Description

Job Title: Sr. Account Executive, Business Development / Account Executive, Business Development

Department: Ticketing

Reports to: Director, Premium Hospitality & Business Development

Position Summary:

We are excited to welcome two sales professionals to our growing Ticket Sales and Service team. These individuals will be responsible for generating new business revenue across FC Cincinnati’s full portfolio of ticketing and hospitality products, including season tickets, partial plans, premium hospitality, suites, and group experiences. Through consistent B2B and B2C prospecting, networking, appointments, and customized sales presentations, they will develop a strong pipeline, build and maintain a book of business, and create lasting relationships with prospective clients. We are looking for motivated, results-driven professionals who bring a positive attitude, strong work ethic, and commitment to contributing to the continued growth of FC Cincinnati.

What You’ll Do:

• Achieve all daily, weekly, and monthly activity goals.
• Maintain the hierarchy of our three ticket department pillars: Attitude, Effort, and Results.
• Sell full menu of ticket products for FC Cincinnati, including, but not limited to full and partial season ticket packages, group tickets, and premium single match products.
• Manage interactions with prospects through use of CRM system including accurately documenting client information and abiding by team policies and procedures.
• Build relationships with prospective customers via outbound communication efforts and enhance those relationships through face to face and virtual appointments.
• Assist with sales efforts including customer service that will lead to up-selling existing and new clients.
• Assist event staff during matches and special events with day-to-day customer service, operations, ticket fulfillment, and other miscellaneous duties.
• Responsible for meeting or exceeding individual and team performance and developmental goals.
• Attend events and complete other duties assigned.
• Meet or exceed individualized and team assigned sales goals.

What You’ll Need:

• 1+ year of direct sports sales or equivalent experience for the Account Executive, Business Development role/ 3+ years of direct sports sales experience or equivalent for the Sr. Account Executive, Business Development role.
• High school diploma required.
• Bachelor’s Degree or equivalent education and experience preferred.
• Ability to work nights, weekends and holidays as required by FCC game schedules, premium and hospitality events.
• Proficient in the Microsoft Office Suite, including Outlook, Word, Excel, PowerPoint, and Calendar.

What You’ll Bring:

• A positive, team-first, "Make it happen" attitude.
• A strong desire to develop a successful career in ticket sales and business development.
• Coachability and the ability to apply feedback.
• Excellent written, verbal, and presentation skills.
• Strong organizational skills and the ability to manage multiple priorities in a fast-paced environment.
• A willingness to prospect consistently and build new relationships.
• An innovative approach and willingness to contribute creative solutions when challenges arise.
• The ability to work positively and professionally across departments.
• Excellent written and oral communication and presentation skills.
• Strong ability to multi-task, in a fast-paced working environment.
• Strong team philosophy across an organization.

Culture & Philosophy

• In the FC Cincinnati Sales and Service department, everything we do is guided by three principles: attitude, effort, and results.
• Attitude: How you show up every day. It’s the positivity, professionalism, and willingness to learn that sets the tone not just for you, but for the entire team.
• Effort: The work you put in. It’s making the extra call, staying disciplined, and doing the little things that add up to big results. Effort is completely within your control.
• Results: This is a results-driven business. The numbers don’t lie, and our success is measured by how we perform together.
• Attitude, effort, and results define how we work, grow, and succeed together. We’re looking for team members who bring positivity, dedication, and a results-driven mindset every day.

Why You’ll Love FCC:

• Generous paid time off and holiday time
• Option for one work from home day per week (by department and schedule)
• Medical, Dental, Vision, Life Insurance, 401k plan with company match
• Short-Term & Long-Term Disability Insurance
• Maternity & Paternity Leave and Family Building Benefit
• Employee Assistance Program and free subscription to the Calm App
• Discount off merchandise in the FCC team store
• Community volunteer opportunities
• Professional development and Frequent team building opportunities
• Employee recognition programs and referral programs
• Opportunity for complimentary staff tickets to home FC Cincinnati matches

About FCC:

Founded in 2015, FC Cincinnati is a Major League Soccer team based in Cincinnati, Ohio. After achieving significant growth and success in the United Soccer League, the team joined MLS in 2019. FCC won the 2023 Supporters’ Shield – the annual award given to the team with the most points in the regular season – and clinched a spot in the 2023 MLS Playoffs for the second straight year. With a diverse ownership group with strong ties to Cincinnati, the club strives to unite the community both on and off the pitch through FCC Foundation, and its dedication to improving the lives of children through soccer and those in the West End Community . FC Cincinnati are committed to ongoing growth and recognizing the vital importance of company culture. The club’s DNA code, created by the staff for the staff, is actively implemented every day. FCC have been recognized locally and nationally as one of Sports Business Journal’s Best Places to Work in Sports 2023, named to the Honor List as one of “75 Great Sports Companies to Call Home.”; on the Business Courier’s Fast 55 as one of Greater Cincinnati’s fastest growing private companies; and named to The Enquirer’s Top Workplaces 2024.

Learn More!

TQL Stadium: learn more

Mercy Health Training Center: learn more

MLS NextPro: learn more

FC Cincinnati is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.