Job Description

Sr. Account Analyst, Client Sales & Insights Beauty

Let’s be unstoppable together!

Circana is a leading provider of technology, AI, and data solutions for consumer packaged goods companies, manufacturers, and retailers. Our predictive analytics and Liquid Data® platform help clients measure market share, uncover consumer behavior, and drive growth—powered by six decades of expertise and an expansive, high-quality data set.

At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives.  We’re a global company dedicated to fostering inclusivity and belonging. We value and celebrate the unique experiences, cultures, and viewpoints that each individual brings. By embracing a wide range of backgrounds, skills, expertise, and beyond, we create a stronger, more innovative environment for our employees, clients, and communities. With us, you can always bring your full self to work.  Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Circana is proud to be Certified™ by Great Place To Work®. This prestigious award is based entirely on what current employees say about their experience working at Circana.

Learn more at www.circana.com.

Our Critical Sales Skills

At the heart of our commercial success is a team of professionals who combine strategic insight, customer-centricity, and executional excellence. These skills represent the core capabilities required to drive value for our clients and sustainable growth for our business.

• Effectively Presents Solutions Delivers tailored, compelling solutions that align with customer needs and drive action.
• Knows the Buying Influences Identifies key decision-makers and understands their motivations and influence.
• Manages Buyer Indifference Recognizes and explores customer hesitation to uncover new needs or opportunities.
• Understands Customer Needs Operates as a recognized expert to articulate customer needs in the customer's business language and business context.
• Being Resilient Bounces back from setbacks with composure and positivity; helps others stay productive during tough times.
• Manages Ambiguity Stays focused and calm in uncertain situations; guides others through change.

What will you be doing?

Client Sales & Insights area is responsible for the relationship with beauty industry clients. As a Sr Account Analyst, you will support the team to continuously develop market insights, to prospect for new clients/markets, to grow business relationships, and to drive client satisfaction aiming retention and upsells.

Job Responsibilities

• Champion Client Success: Key point of contact for service-related requests or issues, ensuring client satisfaction, and leading client data review meetings, presentations
• Deliver Insight-Led Solutions: Translate complex data into actionable insights that help clients make informed decisions and achieve measurable outcomes, presenting them internally or externally
• Collaborate Cross-Functionally: Partner with internal teams to deliver integrated solutions and ensure client success.
• Ensure clients receive data/reports within agreed deadlines, which will include co-ordination and collaboration with wider CIRCANA teams
• Identify the products or services that meet best the customer’s stated needs, explaining the selection to the customer to drive sales
• Oversee invoicing process to clients, managing it in collaboration with the finance team
• Operational support for budget management

Requirements

• Bachelor's degree - in Marketing, Business, or related field with a quantitative component
• 3+ years of experience, preferably with analytical experience
• Knowledge of MS Office products, Excel, PowerPoint, & Word
• Languages Native Portuguese and Advanced English. Spanish is an advantage
• Desire to learn and discover about the interest categories, with an inquisitive mindset that is always seeking to understand the "why" behind the data, with analytical skills
• Self-starter: takes action to achieve goals beyond expectations.
• Possesses excellent organizational skills. Able to organize tasks and set priorities in a fast-paced, multitasking environment.
• Committed to total quality. Sets high standards for self and others; shows concern for total quality; improves work processes whenever possible.
• Demonstrate adaptability and flexibility. Tolerant of unstructured work, calmness about ambiguity/change; ability to develop a plan, enforce process and structure.
• Demonstrate communication skills and ability to present insights and lead meetings

Circana Behaviors

As well as the technical skills, experience and attributes that are required for the role, our shared behaviors sit at the core of our organization. Therefore, we always look for people who can continuously champion these behaviors throughout the business within their day-to-day role:

• Stay Curious: Being hungry to learn and grow, always asking the big questions.
• Seek Clarity: Embracing complexity to create clarity and inspire action.
• Own the Outcome: Being accountable for decisions and taking ownership of our choices.
• Center on the Client: Relentlessly adding value for our customers.
• Be a Challenger: Never complacent, always striving for continuous improvement.
• Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect, and integrity.
• Commit to each other: Contributing to making Circana a great place to work for everyone.

Location

This position can be located in the following area(s): Sao Paulo City, Brazil – Role will be Hybrid

Prospective candidates may be asked to consent to background checks (in accordance with local legislation and our candidate privacy notice ) Your current employer will not be contacted without your permission.