Job Description

Grassfish is a Digital in-store company.
We believe that outstanding experiences make all the difference. It’s how we separate the okay from the wow. And the way true brand loyalty is built. Therefore, our mission is to every day enable extraordinary customer experiences. Grassfish has earned recognition for its powerful In-store Experience Management Platform and dedicated people, helping leading global brands stand out and beat the competition.

Grassfish is part of the Vertiseit Group, listed on Nasdaq First North Growth Market in Sweden.

As Squad Leader, you take overall responsibility for one of our customer-focused squads, combining strong commercial leadership with a passion for delivering customer value. Together with your cross-functional team, you drive innovation, growth and long-term success for a portfolio of leading retail brands, shaping outstanding digital in-store experiences that move their businesses forward.

This role is about creating the right conditions for great work: clear direction, strong collaboration, customer understanding and commercial focus. You will lead the squad in turning customer needs and ideas into high-quality solutions that are not only well delivered, but also inspiring, and valuable for the customer’s business.

You act as a trusted partner for customers and internal stakeholders, combining project leadership, commercial thinking and creative problem-solving You ensure that the squad has the clarity, focus and structure needed to deliver exceptional results.

This is a permanent employment, based at our HQ in Varberg, Sweden.

Key responsibilities

• Lead an interdisciplinary squad of creative and technical experts in its daily work and long-term development.

• Translate customer needs, business goals and creative ideas into clear priorities, scopes and actionable plans.

• Ensure smooth collaboration between customers, internal stakeholders and squad members.

• Manage expectations, priorities and change requests in a structured and solution-oriented way.

• Identify commercial opportunities, customer needs and potential upsell initiatives.

• Follow up on squad performance, budget, delivery quality and customer satisfaction.

Your profile
At Grassfish we are always moving forward. We believe that the person we are looking for is curious, wants to push new ideas and eager to join our journey in becoming the global number one within Digital In-store.

We are now looking for Squad leader with following qualifications and experiences.

• Strong project management skills, including experience managing complex initiatives, timelines, budgets, risks and stakeholders.

• Commercial mindset with the ability to identify customer needs, business opportunities and value-creating initiatives.

• Experience leading or coordinating interdisciplinary teams in creative, digital, consulting, product or technology environments.

• Ability to create clarity, motivate people and enable teams to deliver outstanding work.

• Strong communication skills and confidence in customer dialogues at both strategic and operational levels.

• A good sense for customer experience, digital solutions and what makes work truly stand out.

• Structured, proactive and solution-oriented way of working.

• Understanding of digital products, software delivery, retail technology or customer experience solutions.

• Fluent English and Swedish skills

Perks

• A friendly, driven team and a collaborative office vibe

• Flexible benefits

• Coffee, snacks, fruit and seasonal treats ☕🍎

• Investment in your personal development and learning

• Fun company events to build team spirit and celebrate wins 🎉

• Access to external mental wellbeing support

• Career opportunities within the group 🌍

The position is full-time and located in our office in Varberg, Sweden.
We recruit on an ongoing basis. If you have any questions you are welcome to contact the recruiting manager, Fanny Alm, Head of Consulting Nordics, fanny.alm@grassfish.com

We believe in people.
Our company culture is our most important asset and is based on our core values - think like a customer, make it simple, dare to challenge and trust in diversity. They guide us in everything we do - from the decisions we make to how we interact with each other and our customers.