Job Description

The Squad Lead, Data Quality Management at RHB Bank Berhad will lead a team focused on ensuring the accuracy, completeness, consistency, and reliability of data across the organization. This role involves defining and implementing data quality standards, processes, and tools to support data-driven decision-making and regulatory compliance.

Job Responsibilities:

- Define and maintain data quality dimensions, rules, thresholds, and KPIs (accuracy, completeness, consistency, timeliness, validity).

- Oversee data quality monitoring, profiling, issue management, and remediation processes.

- Work with business and IT teams to investigate root causes of data quality issues and drive sustainable fixes at source systems.

- Design, implement, and maintain an enterprise-wide Data Governance framework, including policies, standards, and operating procedures.

- Chair or support Data Governance forums, working groups, and committees.

- Ensure alignment of data governance practices with regulatory expectations (e.g. BNM, internal audit, compliance).

- Support data-related regulatory reporting, risk management, and audit activities.

- Ensure data controls meet expectations under relevant frameworks such as BNM Risk Management in Technology (RMiT), BCBS 239 principles, and internal policies.

- Act as a subject matter expert during audits, inspections, and regulatory reviews involving data quality or governance.

- Partner with business units to embed data governance and data quality practices into day-to-day operations.

- Provide guidance, training, and awareness programs to data owners and data stewards.

- Act as a bridge between business, technology, and risk teams on data matters.

- Support the implementation and use of data governance and data quality tools (e.g. data catalog, metadata management, data quality tools).

- Drive continuous improvement initiatives to enhance data maturity across the Bank.

- Stay informed on industry best practices and regulatory developments related to data governance and data management.

Job Qualification:

• Bachelor’s degree in Information Systems, Computer Science, Data Analytics, Finance, Business, or a related discipline.
• Relevant professional certifications are an advantage (e.g. DAMA‑CDMP, DCAM, data governance or data management certifications).

Experience:

• 5–10 years’ experience in data governance, data quality, data management, or related roles, preferably within banking or financial services.
• Proven experience working with regulatory reporting, risk, finance, or compliance data.
• Practical experience establishing data governance frameworks and managing data quality initiatives at scale.

Technical & Professional Skills:

• Strong understanding of data governance principles, data management lifecycle, and data quality methodologies.
• Familiarity with banking data domains (customer, credit, risk, finance, AML, regulatory reporting).
• Experience with data quality tools, metadata/catalog solutions, or analytics platforms is an advantage.
• Ability to interpret regulatory expectations and translate them into practical data controls.

Soft Skill & Competencies:

• Strong stakeholder management and communication skills, with the ability to engage both technical and non‑technical audiences.
• Analytical, structured, and detail‑oriented mindset.
• Proven ability to influence, challenge, and drive change across teams without direct authority.
• High integrity, accountability, and a strong risk and control mindset.