Job Description

Position: SQL DBA Support

Experience level: Senior

Education level: Bachelor Degree

Location: any state of Mexico

Industry – Sector: Insurance

What you’ll do?

• Administer and support SQL Server databases across production and non-production environments with a strong focus on stability and performance.
• Continuously monitor production SQL Server databases, scheduled jobs, and background processes to ensure successful execution and compliance with SLA requirements.
• Proactively identify anomalies, failures, or performance degradation in database jobs and services.
• Identify, analyze, and resolve long-running or stalled SQL Server jobs caused by performance bottlenecks, inefficient queries, locking/blocking issues, or resource constraints.
• Perform root cause analysis for performance-related issues and recommend long-term optimization strategies.
• Execute database-related deployment tasks during approved deployment windows, including schema changes, data migrations, and configuration updates.
• Participate in on-call rotations to support P1 (critical) production incidents and ensure rapid response when required.
• Resolve and update service requests, incidents, and change tasks logged in ServiceNow in accordance with established SLAs and operational standards.

What you’ll bring:

• 9+ years of hands-on experience working with Microsoft SQL Server databases in enterprise production environments.
• Strong experience with SQL Server job monitoring, performance troubleshooting, and operational support.
• Proven ability to diagnose and resolve database performance issues affecting production workloads.
• Experience supporting deployments and database changes during scheduled maintenance windows.
• Hands-on experience managing incidents, service requests, and change records using ServiceNow or similar ITSM tools.

Technologies:

SQL Server DB, Running jobs, performance issues, database tasks, deployment, ServiceNow, P1 Incidents

Soft skills:

Work Underpressure, Quality at work, Results Oriented

What can YOU expect in a career with Capgemini?

• Working in a team environment, Consultants will focus on the analysis, design and development of technology-based solutions for Capgemini’s clients.
• You will work alongside technical, functional and industry specialists to assist with the development, implementation and integration of innovative system solutions including methods, techniques and tools.
• You will contribute to client satisfaction by providing timely and responsive value-added services and work products.
• Capgemini offers a competitive compensation and benefits package.
• Headquartered in Paris, France, Capgemini has a presence of more than 340 thousand professionals in Mexico distributed among 3 sites located in Mexico City, Monterrey and Aguascalientes. A deeply multicultural organization.
• Capgemini has developed its own way of working, the Collaborative Business ExperienceTM, and draws on Rightshore, its worldwide delivery model.

You will love this job because

• Capgemini focuses on giving each new hire a YOU-nique experience through our recruitment process and on-boarding program, as well as by helping you to build your own career and professional skills foundation.
• Capgemini provides a collaborative environment that embodies and holds the following stated values close to heart: Honesty, Boldness, Trust, Freedom, Team Spirit, Modesty, and Fun.
• Capgemini cultivates an atmosphere for development that enables YOU to be hands-on, planning for your growth, both horizontally and vertically.

“At Capgemini Mexico, we aim to attract the best talent and are committed to creating a diverse and inclusive work environment, so there is no discrimination based on race, sex, sexual orientation, gender identity or expression, or any other characteristic of a person. All applications welcome and will be considered based on merit against the job and/or experience for the position”