Job Description

About Contour

Contour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.

As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.

What started as an R&D & Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore & Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!

The Division:

RazorSync, a division ofHarrisComputerSystems(an operating group of Constellation Software Inc.),offerscloud-based Field Service Management (FSM) software designed for small-to-mid-sized businesses. It provides a mobile and desktop platform to streamline operations for industries like HVAC, plumbing, electrical, and landscaping.

• Key Features Scheduling and dispatching, route optimization, automated invoicing, customer management (CRM), and mobile payment processing

• Target Market SMBs in the service industrylookingtoeliminatepaperwork and improve field-to-office communication

• Integration Primarily integrates with QuickBooks for accounting and bookkeeping.

The Position
We are looking to hire a strong SQA Analystwho willbe responsible fordefining, implementing, executing, andmaintainingtest plans, testcasesand test automation tools/scripts to ensure software is delivered with high quality. Thehired individualis required tohavegood communicationwith the team and customers, and a strong technical background in terms of successfully developing,managingand implementing product test script libraries.

In addition, you willbe responsible forcollaborating with key stakeholders to gather input and feedback,reviewsrequirement specifications and design documents, to better understand the features and make the efficient design of suitable test cases. In our dynamic, agile environment,you’llbe encouraged to have ownership over your own work, withample opportunityfor career development and advancement.

The successful hire will belocatedand work out of the Contour Software Karachi/Lahore/Islamabadoffice, working as part of the resource-center team, as an extension of the division-based R&D department.

Responsibilities:

• Responsible in managing all forms of testing – functional/feature, integration, load, regression,browserand device scenarios.

• Build and take ownership of automation test frameworks and tools.

• Responsiblefor designingandimplementingend-to-end test scripts from User-Interface through back-office technology.

• Responsibleforcontinuouslybuildingandimprovingthe product test library, ensuring it isup to datewith all scenarios and test cases.

• Responsibleforsupporting the Product and Delivery Manager in the investigation, ticketing, prioritizing, and regression testing for all queue items.

• Ensures compliance with general programming best practices, accepted webstandardsandRazorSyncspecific coding standards.

• Accountable tomonitorperformance and benchmarking test results.

• Conducts manual testing for web-based, Android, and iOS applications to ensure

• qualityand functionality.

Required Qualifications & Skills

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

• University degree in Computer Science, Information Technology, and/or related discipline.

• 3-5yearsof experience in software QA, withexpertisein both manual and automatedsoftwaretesting

• Must have prior experience in performing functional, load, cross browser, responsive design, security and integration tests for richclients, web and mobile applications on iOS and Android platforms

• Strong programming concepts, experience with test automation framework, tooldevelopmentand scripting.

• Must have prior experience in automating the testing process using Selenium and/or Playwright automated testing tools.

• Experience with OOPS isa mustin Java and/or C#.

• Strong Knowledge of CI/CD using tools such asAzure DevOps andGit.

• Experience in automated API testing with tools likePostman,SoapUI,Rest Assuredetc.

• Experience with database queries (SQL) and the construction of test databases.

• Experience with load, stress, volumetesting in .NET based infrastructure.

• Good Debugging and Troubleshooting Skills.

• Experience with all phases of the testing lifecycle with a strong focus on requirement analysis, gap analysis, test casecreationand execution

• Excellent communication and collaboration skills, working effectively with cross-functional teams.

• Strong problem-solving skills, with the ability to diagnose issues and recommend effective solutions.

Competencies:

• Analytical thinking and problem solving

• Tools and Techniques

• Creativity

• Ownership

• Innovation

• Collaboration

• Perseverance

• Planning and monitoring

• Presentation

Exciting Benefits we offer:

• Market-leading Salary

• Medical Coverage – Self & Dependents

• Parents Medical Coverage

• Provident Fund

• Employee Performance-based bonuses

• Home Internet Subsidy

• Conveyance Allowance

• Profit Sharing Plan [Tenured Employees Only]

• Life Benefit

• Child Care Facility

• Company Provided Lunch/Dinner

• Professional Development Budget

• Recreational area for in-house games

• Sporadic On-shore training opportunities

• Friendly work environment

• Leave Encashment

Disclaimer: At Contour, we attribute our success to the unique contributions of our diverse staff. We’re committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we’ve adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.

In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.