As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.
M01- Operations
Supervisor, Fund Services Operations
Provides mutual funds transaction processing services with a customer-focused approach. Provides proactive and innovative solutions to customers. Staff leader ofprimarilybusiness support representatives who work on issues of limited scope. Evaluates issues within the context of established practices and procedures to assign tasks and provide direction and guidance in daily team activities. May spend aportionof time performing the individual tasks of the unit. May recommend new procedures and process improvements to achieve team goals. Minimally requires aMaster'sdegree,Bachelor'sdegree and 2 years of related experience, or high school degree and 4 years of related experience.
Get To KnowTheTeam:
As the Financial Services Operations Supervisor, you willbe responsible forleading and developing a team of associate level transfer agency representatives responsible for delivery service excellence to our clients and their shareholders. Within the Transfer Agency, we provide back-office financial services to Mutual Fund Clients and their investors. These services include establishing accounts, processingshareholderand broker/dealer trades,facilitatingmoney movement between the fund and shareholders, completing analysis of fund and investor data, and more.
What You Will GetToDo:
Promote a positive and collaborative environment where associates can thrive and dogreat work
Be visible and accessible and offer support that strives to delivera great workexperience for our associates
Prepare,coachand develop our talent enabling them to offer premier service to our customers and their shareholders
Direct the day-to-day operational activities, ensuring our representatives achieveoptimalperformance levels supported by efficient and compliant operations.
Encourage, support, and mentor our employees using creative solutions to promote a positive work environment and high retention and employee satisfaction.
Provide frequent feedback and one on one interactions that help build talent and strengthen skills
Mentor and lead team members to achieve personal career and development goals within the position
Monitor team goals and key performance measuresand drive necessary adjustments to achieve target results
Partner with associates,clientsand colleagues to deliver a true center of excellence
What You Will Bring:
High energy and enthusiasm with a passion for people leadership
Experience in financial services operations
Bachelor’s degree or 2 years of related industry and leadership experience preferred
Excellent attention to detail and accuracy and strong multi-tasking skills
Computer experience (Word, Excel, Microsoft Outlook)
Excellent Interpersonal and customer service skills
Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.
Applications will be accepted on an ongoing basis until the position is filled.
SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.
SS&C is a leading global provider of mission-critical, cloud-based software and solutions for the financial and healthcare industries. Named to the Fortune 1000 list as a top U.S. company based on revenue, SS&C (NASDAQ: SSNC) is a trusted provider to more than 22,000 financial services and healthcare companies, with over 27,000 employees and operations in more than 35 countries. Built upon a foundation of expertise, innovation and excellent customer service, SS&C powers some of the largest financial and healthcare firms in the world.
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ALPS Portfolio Solutions Distributor, Inc., ALPS Advisors, ALPS Funds and SS&C Technologies are affiliated. Distributed by ALPS Portfolio Solutions Distributor, Inc.
AN INVESTMENT IN THE FUNDS INVOLVES RISK, INCLUDING LOSS OF PRINCIPAL. AN INVESTOR SHOULD CONSIDER INVESTMENT OBJECTIVES, RISKS, CHARGES AND EXPENSES CAREFULLY BEFORE INVESTING. TO OBTAIN A PROSPECTUS, WHICH CONTAINS THIS AND OTHER INFORMATION, CALL 1.877.398.8461 OR VISIT WWW.ALPSFUNDS.COM. READ THE PROSPECTUS CAREFULLY BEFORE INVESTING.
