Job Description

WALK-IN WEDNESDAY

Interview on the spot!
Every Wednesday from 12 PM - 2 PM
2500 E. Devon Ave | Des Plaines , IL 60018

Free Parking / Free Shuttle from the Rosemont Blue Line Station

Duties and Responsibilities:

• Welcomes guests to the Sportsbook displaying the three R1SE behaviors in every interaction.
• Places, writes, and processes tickets as requested by guests.
• Verifies and processes winning tickets.
• Accurately maintains a cash bank at the start and end of each business day; reconciles daily summaries of transactions to balance cash drawer.
• Responsible for being well-versed in the products and services offered in the Sportsbook.
• Explains Sportsbook promotional programs, hands out informational brochures, and keeps guests informed of all activities and events.
• Communicates and explains wagering to new guests.
• Performs accurate and efficient data entry of customer and transactional information as required in the casino management system, Title 31 software, and cash advance/check cashing system.
• Learns and follows all federal and state regulations as well as departmental standard operating procedures and company policies; including, but not limited to, Illinois Gambling Act, Illinois Sports Wagering Act, Illinois Minimum Internal Control Standards and Title 31/BSA/AML.
• Ensures all job duties are performed according to established company policies and procedures.
• All other duties as assigned

Job Requirements:

• Must be 21 years of age or older.
• Minimum one year of prior guest service & cash-handling experience.
• Must possess a thorough knowledge of sports terminology, wager construction, and working knowledge of mobile applications.
• Must possess excellent communication and guest service skills.
• Ability to work flexible shifts and days of the week including weekends and holidays.
• Frequent standing, walking, kneeling, twisting, reaching, bending and lifting.
• Ability to obtain and maintain all necessary state and employment-related licensing

Perks that Work!

• Medical, Dental, Vision, and Life Insurance (Full Time positions ONLY)
• 401K – 4% match to 5% Team Member Contribution
• $1 Daily Meals
• Earn up to 18 Days of Paid Time Off Your First Year
• Free Shuttle from Rosemont’s Blue Line Station
• Free Parking On-Site
• Rivers Casino Scholarship Program for Team Members and their Children/Grandchildren
• Tuition Reimbursement
• Fitness/Gym Reimbursement
• Community Volunteer Opportunities
• Leadership Training & Career Advancement Programs
• Team Member Exclusive Discounts