Job Description

ESSENTIAL JOB FUNCTIONS:

• Supervises all wagering policies of the Race& Sports books
• Ensure all AML & Title 31 procedures are followed and tracked accurately
• Supervises the function of all personnel in Sportsbook Operations insuring maximum productivity.
• Coaches, guides and instructs personnel in the proper performance of duties.
• Administers evaluations, performance reviews and merit compensation within established guidelines.Maintains work schedules for assigned personnel.
• Oversees personnel development including hiring, training, discipline and administration of merit system.
• Develops and manages operating plan to ensure operating expenses meet established forecast goals.
• Ensure Betting limits guidelines are followed
• Monitors competitors’ practices and technological innovations affecting the Race & Sports book betting industry.Remains aware of legislative action affecting business opportunities.
• Insures customer recognition and development are foremost duties for all personnel, using tools available appropriately.
• Ensures that departmental procedures conform to all regulatory requirements and provide maximum security for the company’s assets.Assures facilities and equipment are available and functioning properly.
• Resolve any disputes by following posted house rules and working with local regulatory bodies to ensure compliance.

QUALIFICATIONS:

• Sports enthusiast
• Excellent interpersonal and communication skills with guests and employees.
• Excellent verbal and written skills in English.
• Ability to analyze financial statements.
• Ability to explain wagering to new guests
• Ability to plan and execute departmental budget.
• Excellent organizational skills.
• 2 years supervisory experience required.
• College education with Financial or Business background preferred.
• High school diploma or equivalent required.

PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS:

Must be able sit and stand for long periods of time. Must be able to maneuver to all areas of the casino. Must be able to lift up to 40 pounds. Must be able to bend, reach, kneel, twist and grip items. Must be able to walk and be on feet for long periods of time. Must possess a sense of urgency and keep pace with peak levels of business and customer demands. Must be able to work in stressful situations with constant public contact and frequent interruptions. Must possess basic math skills. Must be able to read, write, speak and understand English. Must be able to respond to visual and aural cues in a loud, fast paced environment. Must be able to tolerate secondary tobacco smoke. Must be able to work any day, any shift.