Seminole Gaming

Sportsbook Agent - Retail Sportsbook

Seminole Gaming  •  $16/hr  •  United States (Onsite)  •  4 hours ago
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Job Description

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Under the direction of the Sportsbook Supervisor the incumbent will be responsible for working within a team to exceed customer satisfaction expectations and enhancing the player experience by providing professional, accurate and timely assistance for all matters related to the player’s interaction with the Sportsbook and its related products.

  • Record wager requests from patrons and input them into the wagering system
  • Manage a cash drawer for taking wagers and making payouts and reconcile this drawer
  • Commit to detecting and advising customers at risk of potential responsible gaming issues
  • Effectively communicate T’s & C’s to customers regarding wagering rules and policy’s
  • Promote and educate patrons on the availability of all sports related products and wager types
  • Other duties as assigned

QUALIFICATIONS

  • Must hold or be able to obtain a Casino Employee Registration from the NJ DGE
  • Competent working knowledge of MS Office applications
  • Advanced knowledge of online and/or brick and mortar casino and sports book operations not a requirement, but a plus

BENEFITS INCLUDE:

  • 401K with match
  • Paid Time Off
  • Holiday Pay
  • Free Meals, Free Uniforms, Free Parking
  • Discounts at Hard Rock properties around the globe
  • All team members are eligible to participate in the discretionary annual bonus program
  • Training and Leadership development programs
  • Wellness programs including onsite information and fitness seminars
  • Team Member Resource Groups
  • Recognition programs
  • $16.00 an hour
Seminole Gaming

About Seminole Gaming

The Seminole Tribe has long been recognized for innovation in its gaming and other businesses. It opened the first high-stakes bingo hall and casino in the United States in 1979. That facility was the forerunner of the Indian Gaming movement throughout North America. Analysts believe today’s Seminole Tribe operates one of the most profitable gaming enterprises in the world. In March 2007, the Seminole Tribe of Florida acquired Hard Rock International, the first transaction of its kind by an Indian tribe.

In addition to its two Seminole Hard Rock Hotels & Casinos, the Seminole Tribe owns and operates five other Seminole Casinos; in Coconut Creek and Hollywood, in Immokalee near Naples, and on the Brighton Reservation.

Seminole Gaming is committed to fostering diversity, equity and inclusion. The Office of DE&I was established in 2021 as a way to formally integrate our company values and mottos into our daily business operations. Its mission is to ensure that DE&I principles are used when making critical business decisions. We aspire to be known and respected for equitable and socially responsible practices.

Seminole Gaming is committed to fostering diversity, equity and inclusion. DE&I aims to address the needs of all team members – including Native Americans, women, LGBTQ+ community, people of color (BIPOC), people with disabilities and military veterans.

Diversity: is the celebration of differences and leveraging those difference to produce stellar results.

Equity: is a process of seeking fairness through deliberate and intentional actions.

Inclusion: is when everyone has the freedom and comfort to express their thoughts, ideas, and opinions in a safe, trusting, and open environment.

Industry
Arts & Entertainment
Company Size
1,001-5,000 employees
Headquarters
Davie, Florida
Year Founded
Unknown
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