Job Description

Kick-start your career in the online gaming world and experience the very latest in technology and innovation.

Who we are

We’re part of Super Group, the NYSE-listed digital gaming company behind some of the world’s leading Sports and iGaming brands.

At DigiOutsource, we bring passionate people and innovative tech together to create market-leading online gaming solutions. Our multidisciplinary teams are passionate about products, customer experience and security. We’re empowered to achieve the ultimate in high-performance gaming experiences using the best technology available.

Who we’re looking for

We’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At DigiOutsource, every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish and your career can soar.

Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary.

Why we need you

We’re building experiences that wow our customers – and that starts with bold, curious people who want to do work that matters.

If you’re hungry to grow, excited by impact and ready for a challenge that will supercharge your career, this could be your moment.

As our Sports Trading Analyst, you’ll play a key part in delivering a high-quality risk and integrity monitoring service. Your work will directly contribute to the sportsbook’s ability to stay ahead of emerging threats and maintain a fair, competitive environment for all users. Your drive and ideas will help us move faster, improve smarter, and stay ahead of the game.

What you’ll do

You’ll take ownership of work that gives us our competitive edge, including:

• Monitor real-time sports events and results to identify irregular betting activity and respond to emerging risks.
• Analyse customer betting patterns and market trends to detect suspicious or advantage play behaviours, including matched betting and other promotional exploitation tactics.
• Investigate accounts flagged for irregular or undesirable behaviour, assessing suitability for stake factor reduction or other risk mitigation actions.
• Review accounts for potential account adjustments, based on positive behavioural indicators and betting history.
• Identify and investigate circumvention attempts, including the use of multiple accounts or coordinated activity to bypass controls.
• Track and report on behavioural trends across sports, markets, and customer segments to inform strategic decision-making.
• Segment customer profiles based on risk indicators, behavioural patterns, and betting activity to support targeted interventions.
• Collaborate with Trading, Risk, and Integrity teams to implement and refine mitigation strategies for high-risk behaviours.
• Contribute to the development and enhancement of detection tools and processes, ensuring timely and accurate identification of threats.
• Prepare and present data-driven insights and reports to internal stakeholders, supporting operational decisions and long-term planning.

This list covers your core responsibilities – with plenty of room to stretch, explore and take on new challenges as we grow.

What you’ll bring
You’re someone who brings:

• Clear, confident communication (written and verbal), and the ability to breakdown complex ideas
• A collaborative mindset, working smoothly with cross‑functional teams to hit shared goals
• Strong organisational skills and the ability to manage multiple projects without dropping the ball
• Exceptional attention to detail and a commitment to high‑quality work
• Adaptability – you stay sharp, productive and positive in fast‑moving environments
• Strong numerical aptitude and analytical thinking, with the ability to interpret and derive insights from complex quantitative data.
• Solid understanding of the mathematical principles underpinning sports betting markets and customer behaviour.
• Experience working with relational and non-relational databases, including data extraction, manipulation, and interpretation.
• Deep passion for sports, complemented by a strong interest in sports data, betting trends, and behavioural analytics.
• Willingness and availability to work flexible hours, including evenings, weekends, and participation in a 24/7 rotational shift schedule.

Desirable skills you’ve got up your sleeve

It would be great if you also have some of the following skills:

• In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends
• Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations
• Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards
• Proven ability to identify, investigate, and analyse patterns of abuse, arbitrage, and other forms of advantage play.
• Experience in developing and executing customer retention strategies, particularly in data-driven or regulated environments.
• Working knowledge of data visualisation tools, especially Tableau, for presenting behavioural insights and trends.
• Practical experience using search and analytics platforms such as Elastic Search and Kibana for behavioural monitoring and investigation.
• Proficiency in SQL or other query languages for efficient data extraction, manipulation, and analysis.

Our values are non-negotiables

Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.

These competencies are:

• Adaptability
• Ownership and accountability
• Initiating action
• Resilience
• Team orientation
• Integrity
• Innovation

What you’ll get back

We invest in your growth and wellbeing, so you can bring your best:

• Supergrowth is real here. Our learning and development programmes give you the tools, training and opportunities to level up fast.
• Your progress matters Our Performance tool ensures you get meaningful feedback to support your development and superdrive your career.
• Support that has your back Our Employee Assistance Programme offers resources for you and your family.
• Free Daily Meals
• Free Massages On-site
• Free On-Site Gym
• Group Life Cover
• Funeral Fund Benefit
• Financial Services Assistance
• Curro School Fees Benefit
• Income Continuation Benefit
• Leadership Training
• Referral Bonus
• Medical Aid Subsidy
• Free Sleep Coaching
• On-site Barista
• Retirement Annuity Subsidy
• Team builds

Ready to feel superclass?

At Super Group, your experience matters. We’re honest, fair, and focused on helping you succeed – and your work will have real impact from day one.

Game on!

*Please note we will apply relevance to our Talent Management and Talent Development Programme as part of our recruitment process.

*Shortlisted candidates may need to complete an assessment.

This position requires trust and honesty it has access to customers financial details - therefore a credit and criminal record check will be conducted. The qualifications identified herein are an inherent job requirement; therefore, a qualification verification check will be done. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these checks. This will be done in a confidential manner, and solely for the purposes of verification.

Should you not hear from us within 2 weeks, please deem your application as unsuccessful.

The perfect place to work, play and grow!