Job Description

Assists in all aspects of the Sports Medicine program through daily clinical operations and care coordination including, but not limited to patient rooming and triage, communication between both patient family and physician, and coordination of care both within the NCH system and externally. Develops professional relationships with their patients and families to become a valued member of their health care team, delivers a high level of customer service, and continually looks for ways to improve the quality of their clinical services and coordination of care. Areas of priority will include daily clinical coverage, patient education, department operations, pre-certification of procedures and services, and maintenance of accurate and complete patient-related documentation.

Essential Functions:

• Assists physicians in Sports Medicine clinic in the delivery of high quality patient care through efficient rooming of patients, scheduling appointments, providing patient and parent education to ensure proper follow-up, assisting in procedures, and fitting braces as needed.
• Manages patient load in an efficient manner and looks to be a problem solver with scheduling and other time management matters.
• Obtains prior authorization and pre-certification for diagnostic testing and rehabilitation services as indicated and documents appropriately within the patient chart according to NCH standards.
• Assists with office administration, patient related communication, and maintenance of reports and processes for the sports medicine program.
• Assists with the coordination of clinical care for sports medicine patients throughout the NCH system and with consulting physicians.
• Maintains open lines of communication with physicians and other members of the health care team on all patients to ensure high quality patient care. Reviews the utilization of services and patient progress with Sports Medicine physician.

Education Requirement:

High School diploma or equivalent, required.

Licensure Requirement:

Valid Ohio driver’s license and proof of auto insurance as required by hospital policy and position-specific requirements. Must pass motor vehicle background inspection, insurance eligibility, driving qualifications, and training set forth by Nationwide Children’s Hospital and maintain qualification of insurance guidelines.

Skills:

Experienced with Microsoft Office.

Experience:

• Three years medical office experience, preferred.
• EMR experience, preferred

Physical Requirements:

OCCASIONALLY: Bend/twist, Biohazard waste, Blood and/or Bodily Fluids, Climb stairs/ladder, Depth perception, Driving motor vehicles (work required) *additional testing may be required, Fume /Gases /Vapors, Interpreting Data, Pushing / Pulling: 0-25 lbs, Reaching above shoulder, Squat/kneel

FREQUENTLY: Chemicals/Medications, Communicable Diseases and/or Pathogens, Hand use: grasping, gripping, turning, Lifting / Carrying: 0-10 lbs, Lifting / Carrying: 11-20 lbs, Patient Equipment, Peripheral vision, Repetitive hand/arm use, Seeing – Far/near, Standing

CONTINUOUSLY: Audible speech, Color vision, Computer skills, Decision Making, Flexing/extending of neck, Hearing acuity, Problem solving, Sitting, Walking

"The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet"