Job Description
Sport Program Facilitator | USA Pavilion, Expo 2027 Belgrade
Department: Operations & Delivery
Employment Type: Fixed Term Contract
Location: Belgrade
Reporting To: Pavilion Senior Manager of Operations
Expo 2027 Belgrade, a Bureau of International Expositions (BIE)-recognized World Expo, will take place in Belgrade, Serbia, from May 15 to August 15, 2027, under the theme “Play for Humanity – Sport and Music for All.” Bringing together more than 100 countries and millions of visitors, the Expo will serve as a global platform for cultural exchange, innovation, and international collaboration.
The USA Pavilion will be a flagship destination at Expo 2027, welcoming visitors from around the world through immersive experiences, dynamic programming, and interactive storytelling. Inspired by the Expo theme, the Pavilion will showcase American creativity, innovation, music, sport, and culture while highlighting the power of connection, collaboration, and people-to-people engagement.
The Sport Program Facilitator will support the delivery and daily operation of all sport, play, wellness, and recreational programming at the USA Pavilion during Expo Belgrade 2027. This role requires an energetic, engaging, and proactive individual who can facilitate activities, interact with participants, support program operations, and help create memorable experiences for visitors of all ages and backgrounds.
The Sport Program Facilitator will be responsible for leading daily sport and play activities, supporting staff wellness initiatives, facilitating school engagement programs, assisting with public participation sessions, and helping deliver tournaments, demonstrations, and special activations that align with the Pavilion theme of "Play for Humanity." The ideal candidate will excel in participant engagement, activity facilitation, guest interaction, and operational support while creating an inclusive, safe, and welcoming environment for all visitors and staff.
Working closely with the Sport Program Coordinator, Pavilion leadership, and fellow facilitators, the The Sport Program Facilitator will encourage physical activity, learning, cultural exchange, and community participation through engaging sport and recreation experiences. The position will play a key role in bringing the Pavilion's sport programming to life, helping showcase American innovation, wellness, recreation, and sporting culture to visitors from around the world.
The nature of Expo operations requires a collaborative and flexible working environment across all areas of the USA Pavilion. While each team member will have a defined role and primary responsibilities, all staff may be required to support additional operational functions as needed to ensure the successful delivery of the Pavilion experience. This may include assistance across programming, VIP visits and protocol, cultural performances, food and beverage operations, hospitality, venue management, guest services, staffing coordination, special events, and other operational activities. Due to the live-event nature of the project, support may occasionally be required with limited notice, and all team members are expected to contribute proactively, professionally, and collaboratively to the overall success of the Pavilion.
Key Dates:
Start Date 1-May-27
End Date 21-Aug-27
Working for Trivandi means the opportunity to work on the world’s most iconic projects in a supportive, people-first environment with colleagues who are passionate, collaborative and love what they do.
Our culture is grounded in trust and fulfilment, with a shared passion for achieving excellence, whilst having fun. We’re dedicated to ensuring that every team member’s voice is heard and valued, enabling Trivandi to be shaped and grown by the people within it.
Together, we keep our shared values at the heart of everything we do:
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Passion We love what we do and care passionately about achieving great outcomes with our partners.
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Trust & Quality: We are trusted to consistently deliver to the highest international standards and professional ethics.
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One Team We are a close-knit team and know that our best work is done together. We care for each other, always putting people first, enabling us to deliver our best work.
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Always Evolving We don't stand still. We strive to make each project better than the last, daring to challenge what's gone before, in our quest for innovation and improvement.
Key Responsibilities
Sport Activity Facilitation | Lead and facilitate daily sport, play, wellness, and recreational activities for pavilion staff, school groups, and public visitors.
Daily Program Delivery | Deliver Run Club, Yoga, HIIT sessions, school sport activities, public play youth and adult activations, tournaments, demonstrations, and themed programming activities.
Activity Setup & Breakdown | Assist with the setup, operation, maintenance, and breakdown of sport equipment, activity spaces, signage, and program materials.
Participant Engagement | Create a welcoming, inclusive, and energetic environment by actively engaging participants and encouraging involvement in pavilion activities.
Group Facilitation | Provide clear instructions, demonstrations, and activity guidance to participants of all ages, abilities, and backgrounds.
School & Youth Programming | Support the delivery of educational sport and play experiences for school groups, youth organizations, and educational partners visiting the pavilion.
Public Sport Activations | Facilitate interactive sport demonstrations, competitions, challenges, and recreational experiences for pavilion visitors.
Athlete & Guest Support | Assist visiting athletes, coaches, speakers, and special guests participating in pavilion sport programming and events.
Equipment & Asset Care | Maintain the readiness, cleanliness, organization, and safe use of sport equipment, uniforms, technology, and activity resources.
Health & Safety Monitoring | Promote safe participation, monitor activities for potential risks, and ensure adherence to pavilion health, safety, and safeguarding procedures.
Guest Experience Support | Provide exceptional customer service and respond to participant questions, concerns, and operational needs throughout programming activities.
Operational Coordination | Work closely with Sport Program Coordinators, operations teams, guest experience staff, and volunteers to support smooth program delivery.
Skills, Knowledge and Expertise
Required Skills & Qualifications
- English Speaking (C1 or Native).
- Fluency in additional languages is a plus.
- Experience coordinating sport, recreation, wellness, youth, education, event, or community engagement programs.
- Strong leadership skills with experience managing operations, planning for changing situations, training teams, and fostering accountability and ownership among staff.
- Excellent interpersonal and relationship-building skills with the ability motivate and collaborate with people from varied backgrounds and experiences while maintaining a calm, positive and professional approach.
- Strong written and verbal communication skills, with emotional intelligence and cultural awareness across different audiences and environments.
- Flexible, adaptable, and open to feedback in a fast-paced and evolving project environment.
- Resourceful, proactive, and solution-oriented, with the ability to manage shifting priorities effectively.
- Demonstrates professionalism, integrity, honesty, and respect at all times
Preferred Qualifications:
- Previous Expo or Exhibition/Experiential Build or Volunteering Experience
- Former student athlete or member of high-level athletic team
- First hand knowledge and skills with multiple sports
- Camp councilor,, youth sports coach, or other professional instructor
- Serbian Speaking (Not Required but viewed favorably)
Benefits
All staff relocating to Belgrade will be provided with a compensation and benefits package indicative of the role they are serving as well as their experience level. The final details of this will be discussed within the final stages of the interview process.
