Salary:
Competitive Salary + Bonus + Excellent Benefits
SPOC Support Coordinator - Warwick - Wolseley - Hybrid Role
So, who are we? We are Wolseley, a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
Also, did we mention? In addition to the competitive salary, there are also benefits on tap – including...
Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.
We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!
As a SPOC Support Coordinator based in Warwick, you’ll be responsible for:
Building rapport with National Account customers as you will be a single point of contact offering support.
Receive and process orders.
Provide updates and respond to any queries.
Regular communication with branch colleagues and suppliers.
Supporting the wider team members accounts when necessary, being adaptable/flexible to support different customers.
This is full time, permanent position 40hrs per week, Monday - Friday, 08:00-17:00 with 1hrs break. Hybrid role with working 3 days in the office and 2 days from home. No weekend work required.
And here’s what we’d like you to have:
Excellent customer service and relationship building skills.
Confidence talking to different people.
Strong organisational skills with attention to detail.
Ability to multi-task.
Adaptable, friendly & approachable attitude with a strong work ethic.
We look forward to receiving your application!
Wolseley Group is the country’s largest plumbing, heating and cooling trade specialist merchant and we aim to be the first choice specialist merchant for trade professionals.
We supply 160,000 different products from three distribution centres to over 650 branches across the UK. Join us and you’ll be part of a team that gets the right products to customers at the right price, in the right place, and at the right time. You’ll also enjoy extensive training and an award-winning pension and great rewards package. And, as part of a leading UK specialist distributor across plumbing, heating, cooling pipe and infrastructure products, you’ll have access to a wide variety of career opportunities.
