Job Description

IdeaTek is a cutting-edge telecommunications company dedicated to bringing fast, reliable internet to underserved communities. We're a passionate team of innovators and problem-solvers committed to making a difference in the lives of our customers. At IdeaTek, we value our employees and foster a culture of collaboration, growth, and community involvement.

A Day in the Life as an Splicing Technician

A Splicing Technician at IdeaTek is a hardworking, detail-focused individual dedicated to building and supporting our growing network infrastructure. Each day, you will work independently to handle various field operations, primarily focusing on performing precise splicing of fiber optic cables in various outdoor conditions. This role requires a passion for problem-solving, as you will maintain intricate splicing schematics and take precise field notes to ensure project timelines are met.

Location

The individual in this role will support services and work in the field throughout South Central Kansas. Employees will travel to our Buhler, Kansas office (111 Old Mill Lane) for training, meetings or as required.

What You'll Do
Key responsibilities include:

• Perform splicing of fiber optic cables in various outdoor conditions.
• Maintain a thorough knowledge of and accurately update splicing schematics and spreadsheets.
• Take precise splicing and field notes to ensure project timelines are met.
• Maintain a working knowledge of both aerial and underground fiber network infrastructure.
• Complete fiber-to-the-home (FTTH) and business installations, drop placements, and prompt repairs.
• Effectively troubleshoot and resolve customer connectivity and service problems.
• Install and repair residential and business VoIP services to ensure high-quality communication.
• Work independently to handle installation, splicing, and repair tasks from start to finish.
• Provide an exceptional experience to customers by being friendly, patient, and efficient.

What We're Looking For
To be considered for this role, you'll need the following required qualifications:

• 2+ years of relevant work experience in a field-based technical role (e.g., fiber splicer, telecommunications technician, line worker, low voltage technician, or cable installer).
• Valid driver’s license with no restrictions.
• Ability to work outdoors in various weather conditions and lift up to 80 lbs.
• Ability to differentiate colors accurately.
• Comfortable working in both underground and aerial environments, including climbing ladders up to 32ft.
• Ability to enter and safely operate a bucket truck with a weight limit of 300 lbs.
• Flexible schedule with the ability to work an on-call rotation (nights, weekends, and holidays) and regular Saturdays and/or Sundays.
• This position does not require passing a DOT physical.

What Will Help You Stand Out

• Prior experience in the telecommunications industry.

Desired Attributes
Beyond qualifications, these attributes set our strongest team members apart:

• High aptitude for learning and a strong desire to grow skills and knowledge.
• Self-motivated and proactive approach to working independently with minimal direction.
• High level of attention to detail and a strict commitment to quality work.
• Strong sense of urgency and dedication to following through on all tasks.
• Excellent communication skills, both verbal and written.
• Adaptability to manage shifting priorities in a dynamic work environment.
• Safety-focused mindset, consistently maintaining safety measures and complying with DOT standards.

Why work at IdeaTek:

IdeaTek offers a culture where employee strengths are highlighted and recognized. A few of the key ways we strive to make employees feel valued include:

• Competitive base pay with discretionary quarterly bonus incentives. Quarterly bonuses are based on company-wide performance in combination with individual performance.
• Competitive benefits packages including medical, dental, life, and vision, along with 401k match
• Employee coaching and counseling services at no cost to employee, spouse, and children
• Tuition reimbursement for continuing education related to your individual growth goals
• Community engagement and volunteer opportunities

This role is not eligible for Visa sponsorship.

This role is not eligible for relocation.

Salary and benefits commensurate with experience.

Equal Opportunity Employer.

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