Job Description

Oversees front-end (pre-analytic) laboratory operations processes including phlebotomy, lab assistants, and technical support staff. Responsible for all front-end laboratory processes including phlebotomy, specimen processing, sendout/referred testing. Responsible for the quality and quantity of work performed by phlebotomists, lab assistants and non-technical support staff. Will oversee all aspects of reference lab/sendout testing. Responsible for all front-end laboratory processes including phlebotomy, specimen processing, send out/referred testing. Responsible for the quality and quantity of work performed by phlebotomists, lab assistants and non-technical support staff. May oversee all aspects of reference lab/send out testing

• Analytical ability to define functional, unit or service procedures, to independently oversee the application of methods, guides, and processes, to apply sound judgment in choosing proper course of action among multiple options, to interpret policies, to assist in planning short to mid-range goals and determining measures, and to assess and monitor progress toward Laboratory Services goal attainment
• Communication and/or interpersonal skills for contact with internal and external customers/stakeholders to manage concerns of clients, technical departments and employees in a professional manner and in accordance with HR and Laboratory policies.
• Some discretion must be exercised in deciding what and how to communicate
• Conflict resolution skills are exercised and occasionally on an interdepartmental or inter functional basis
• Diplomacy, tact and listening skills are required
• Ability to read and comprehend policies and technical materials in the Laboratory area is necessary
• Technical and non-technical knowledge of laboratory operations and processes, including phlebotomy and specimen collection
• Working Knowledge of computer applications with special focus on word and spreadsheet applications
• Demonstrated understanding and application of process improvement skills and concepts

• Preferred Requirements
  • Certifications: Completion of formal phlebotomy training program and/or national phlebotomy certification through ASCP, ANP, ASPT or similar preferred.

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Carondelet St. Josephs Hospital Hospital is committed to providing exceptional patient care in a supportive and collaborative environment. As a member of our team, you will have the opportunity to work with advanced technology and be part of a healthcare community dedicated to making a positive impact on the lives of our patients.

At Carondelet St. Josephs Hospital, we understand that our greatest asset is our dedicated team of professionals. That’s why we offer more than a job – we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:

• Medical, dental, vision, and life insurance
• 401(k) retirement savings plan with employer match
• Generous paid time off
• Career development and continuing education opportunities
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance

Note Eligibility for benefits may vary by location and is determined by employment status