M Plus je vodeća europska BPO kompanija za pružanje usluga korisničke podrške te tehnoloških i konsultantskih usluga sa sjedištem u Zagrebu. Više od 14.000 naših zaposlenika, u 14 zemalja, svakodnevno pruža usluge i rješenja za naše međunarodne klijente širom svijeta.
Nastavljamo s dinamičnim rastom i razvojem našeg poslovanja i ako se vidite u takvom okruženju, pridružite se našem timu M+BH kao:
Specijalist korisničke podrške na švedskom jeziku (m/ž):
Mjesto rada: Rad od kuće (Cijela BiH)
• pružanje podrške i informacija korisnicima usluga našeg klijenta na švedskom jeziku
• podrška korisnicima na švedskom jeziku putem mailova ili ticketa i/ili chata i/ili voicea (obrada, rješavanje upita korisnika)
• osiguravanje visoke razine kvalitete usluge i zadovoljstva korisnika
Očekujemo:
• Sposobnost rješavanja problema na učikovit, brz i ugodan način
• Odlične komunikacijske vještine
• Izvrsno znanje švedskog jezika, pismeno i usmeno
• Pozitivnu, motiviranu ličnost sa visokom radnom etikom
• Snalažljivost, ljubaznost i zadovoljstvo u radu s klijentima
• Poznavanje rada na računaru
Nudimo:
• Benefit rada od kuće širom BiH
• Bonus dobrodošlice 500 BAM NETO
• Savremena oprema potrebna za rad
• Profesionalna interna obuka i podučavanje
• mogućnost napredovanja ličnog i profesionalnog
• Snažna podrška naših iskusnijih članova tima u svim izazovima posla
• mjesečni bonusi, bonusi za preporuke
Prijavi se odmah i postani dio uspješnog M+ tima!
Mplus is a European leader in business process and technology outsourcing (BPTO). It operates as part of the BOSQAR INVEST group, serving as its BPTO vertical, which includes the parent company, M Plus Croatia d.o.o, along with its subsidiaries.
Mplus successfully integrates the dynamic industries of contact centers, information technology, and employment services to address global challenges in customer support. Through its innovative business model, Mplus has built a diverse portfolio of clients, including leading European and global telecommunications, financial, technology, energy, logistics, and consumer goods companies.
With operational centers across 42 sites in 13 countries, the Mplus community comprises over 12,800 employees who deliver top-notch customer experiences in over 32 languages.
In addition to its presence in Croatia, Mplus operates in markets including Bosnia and Herzegovina, Georgia, Germany, Hungary, Romania, Serbia, Slovakia, Slovenia, Spain, Turkey, the UK, and the USA.
Mplus has an in-house technology division, which brings together the tech companies within the BPTO group. Their wide range of products, services, and consulting solutions is carefully designed to transform how companies interact with their customers and manage their processes, offering cutting-edge tools to enhance customer experience, optimize operations, and embrace digital transformation.
