Responsibilities Include But Not Limited To
Review and analyze incoming transactions and related information for completeness accuracy and quality.
Excess Casualty new business submissions, renewal submissions and endorsements processing including rating, policy construction and assembly in a timely and accurate manner.
Regularly reviews and adheres to department processing guidelines and procedures to ensure accuracy including recommended changes/enhancements.
Manage underwriting relationships with timely responses relative to service inquiries.
Maintain all correspondence activity with internal and external customers including daily diaries on pending transactions.
Compliance with state rules and regulations relative to cancellations and reinstatements.
Gathering and analyze underwriting information including experience reports, final audits, loss control reports, financial reports, loss runs, MVRs, and FEINs.
Ability to manage internal report updates based on manager discretion.
Participates in peer review and quality control for team(s) as needed.
Special projects, including participation of Home Office projects, as needed.
Qualifications, Education & Experience
Bachelor’s degree or relevant work experience required.
Proficient in MS Office, with exceptional skills in Microsoft Excel. ImageRight experience a plus.
Knowledge, Skills & Competencies
Stronge understanding of the Excess Casualty Product.
Strong desk management, written and verbal communication skills.
Strong comfort level with developing rapport with business partners, underwriters, agents and co-workers by phone, email or in person.
Ability to prioritize competing demands and requests to complete work within required time constraints with a high volume of work.
Demonstrate strong analytical skills and mathematical aptitude.
Proficiency in using online reference manuals and multiple electronic systems.
The ability to work in a team environment and handle multiple deadlines with ease.
Self-starter that is energized by independent learning and research.
Review and provide feedback on quality review of other team members to management based on required checklist.
Founded in 1848, Westfield is a global leader in property and casualty insurance, delivering superior risk insights and innovative solutions to customers through a diverse portfolio of insurance products. Westfield underwrites commercial, personal, surety, and specialty lines of coverage through a network of leading independent agents and brokers in the United States and specialty products through Lloyd’s of London Syndicate 1200. As a mutual insurance company with more than 3,000 employees, Westfield has revenues in excess of $4 billion and more than $10 billion in assets.
