Medtronic

Specialty Territory Manager, CRM

Medtronic  •  Minnesota (Onsite)  •  3 days ago
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Job Description

We anticipate the application window for this opening will close on - 22 May 2026

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

Bring your talents to a leader in medical technology and healthcare solutions.  Rooted in our long history of mission-driven innovation, our medical technologies open doors. We support your growth with the training, mentorship, and guidance you need to own your future success. Join us for a career that changes lives.

The Specialty Territory Manageris responsible forsales planning and execution, providing technical and clinicalexpertiseand coordination of educational support to ensure safe adoption and growth of the Medtronic Micra VR & AV products (MICRA), EV-ICD, TYRX, and future Transcatheter/leadless or other innovative technologies. The Specialty TherapyManager works closely with implanting teams and the Medtronic Cardiac Rhythm Management (CRM) field organization to drive sales execution, and procedural and practice success.

RESPONSIBILITIES:

  • Sales Execution and Market Development:Responsible for the sale and promotion of the MICRA leadless product line. Post site activation, develops, executes, collaborates, and strategizes with sales leaders and field reps in achieving MICRA sales targets and implementing business plans. Ensure proper opportunity management through documentation using MPower (Salesforce).

  • Technical and Clinical Expertise:In close collaboration with technical field team (TFEs) this role provides clinical expertise for MICRA implanting centers, ensuring the advancement of site activation process and requirement completion, indication awareness, and providing technical support in accordance with the instructions for use, and best practices to facilitate procedural consistency and best clinical outcomes.

  • Educational Support:Provide support in close collaboration with TFEs for site performance and tofacilitatesafe growth.Assistin education and training activities with physicians, hospital supportstaffand Medtronic personnel. Stay abreast of and communicate clinical dataregardingMedtronic products and Transcatheter/leadless Pacing therapies.

1. Sales Execution and Market Development

  • Execute strategies and plans to achieve/exceed sales quota for commercial cases. Maintain and expandexisting business and develop newbusiness opportunities through account development.

  • Drive district MICRA sales strategy working with CRM sales representatives and sales leaders to achieve business plans within the Pacing Systems business. Contribute to the development ofa strong teameffort.

  • Assistwith customer management of inventory ordering, shelf stock, and returns in collaboration with CRM Sales representatives.

  • Identify,establishand maintain productive working relationships with key decision makers, customers and their staff, administrative staff, etc.

  • Respond to customer requests and resolve complaints in a prompt and effective manner.

  • Maintainhigh standardsof personal presentation and promotea professionalpersonal and company image.

  • Probeto understandandconfirmcustomers’ needs,handleobjectionsandgaincommitment. Educate customers to ensure that products are understood and used effectively.

  • Representcompanyat industry conferences and maximize potential by targeting specific customers to gain sales leads and pursue opportunities to promote the MICRA product portfolio.

  • Maintain knowledge of leadless products and other Medtronic leadless products IFUs for safe and effective use of devices.

  • Recognize and understand competitive products, industry trends, and CRMportfolio Develop and implement strategies to counter competitor messaging.

2. Technical and Clinical Expertise

  • Provide quality technical support and coverage ofinitiallaunch, relaunch, and customer critical MICRA implants to help sites achieve procedural success for the safe growth of MICRA Provide coaching and product promotion support to Medtronic employees and implanting teams for MICRA implant proceduresin accordance withMedtronic guidance.

  • Educate implanting teams on proper indications for MICRA procedures. Provide support on questionsregardingdevice follow up and programming

  • Maintain knowledge of Clinical Evidence, and Transcatheter/Leadless product IFUs for safe and effective use of devices through proper patient selection

  • Help drive andmaintainquality initiatives and global best practice initiatives.

  • Report device complaints to proper departments within quality assurance within Medtronic.

  • Develop andmaintaincomprehensive clinical and technical product knowledge. Understand current publishedMICRAleadless pacing and relevant literature.

  • Liaison with R&D for technology improvements and next generation needs.

3. Educational Support

  • Collaborate with TFEs in the oversight of local and national education and training activities including coordination and set up procedure simulators, facilitation of simulated MICRA procedures and procedural troubleshooting, and coordination and facilitation of staff in-services to include pre/peri/post MICRA procedure.

  • Educational dissemination and training on patient selection

4. Professional Development

  • Assistin training new hires and new MTEs on MICRA within the Medtronic CRM Sales and Service team.

  • In collaboration with TFEs,assistwith sign off for MTEs

  • Ensure proper Sales training dissemination on MICRA across the field

5. Administrative Responsibilities

  • Submitaccurateandtimelyexpense reports.

  • Schedule travel arrangements to ensure multipleobjectivesareaccomplished

  • Maintain hospital eligibility/access with various vendor credentialing services.

6. Communication

  • Maintainsa high levelof communication withappropriate CRMsales and leadership within assigned geography.

  • Communicate market intelligence/competitor activity promptly, including potential sales leads, and informationregardingproduct price or account activity to District Manager and otherappropriate companypersonnel.

  • Always ensure a professional standard of written and verbal communication.

MUST HAVE-BASIC QUALIFICATIONS:

IN ORDER TO BE CONSIDERED FOR THIS POSITION, THE FOLLOWING BASIC QUALIFICATIONS MUST BE EVIDENT ON YOUR RESUME

  • Bachelor's degree

  • 3+ years sales and/or cardiac device technical experience in a hospital environment selling or supporting cardiac electrophysiology or cardiovascular implantable products

NICE TO HAVE-DESIRED/PREFERRED QUALIFICATIONS

  • Experience with support of cardiac pacemakers, transcatheter/leadless technology, electrophysiology, wires, catheters, delivery systems

  • Exceptional understanding of cardiac and vascular anatomy, physiology, and pathology.

  • Experience communicating product market advantages to physicians and hospital administration.

  • Experience managing multiple accounts.

  • Experience teaching and educating medical personnel,peersand technical support personnel.

  • Expertisewith Microsoft Outlook, Excel,Wordand PowerPoint.

  • Excellent influencing and consulting skills.

  • Excellent interpersonal and written communication skills.

  • Ability to maketimelyand sound decisions.

  • Strong project management skills with experience coordinating programs.

  • Thorough working knowledge of medical terminology, medicalproceduresand the medical device industry.

  • Excellent customer service skills.

  • Effectively build andmaintainpositive relationships with peers and colleagues across organizational levels and functions. Ability to coordinate/participateinnumeroustasks/projects in a fast-paced environment in an organized manner while meeting deadlines.

  • Strong work ethic in accomplishingobjectivesof the position.

PHYSICAL JOB REQUIREMENTS:

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with temporary or permanent adaptive needs to perform the essential functions.

  • Frequent required travel to customer clinics,hospitalsand offsite meetings. While performing the duties of this job, the employeeis regularly required tobe independently mobile

  • Continuous verbal and written or printed communications, including through electronic devices (mobile phone and PC)

  • Frequent handling of equipment and supplies weighing up to 40 pounds, and moving items from one surface to another atapproximately thesame level, and from ground level to table height

  • Sitting,standingand/or walking for up to eight plus hours per day

  • Environmental exposures include infectious disease, radiation, MRI, and blood and bodily fluids

  • Ability to wear a 5-7lbs lead apron for extended periods of time

  • Frequently required to manipulate objects,toolsand controls

  • Frequent bending or stooping or balancing to manipulate cables and/or manage inventory

  • Specific vision abilities required by this job include close vision, distance vision, depthperceptionand ability to adjust focus

A commitment to our employees lives at the core of our values. We recognize their contributions. Theyshare inthe success they help to createWe offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Learn more about our benefits here

For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

U.S. Work Authorization & Sponsorship

At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact. In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment.

Join us in our mission to alleviate pain, restore health, and extend life—where your unique background and perspective are valued.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

Salary ranges for U.S (excl. PR) locations (USD):45000The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).

In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals.

The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance,Health Savings Account,Healthcare Flexible Spending Account,Life insurance, Long-term disability leave,Dependent daycare spending account,Tuition assistance/reimbursement, andSimple Steps (global well-being program).

The following benefits and additional compensation are available to all regular employees:Incentive plans, 401(k) plan plus employer contribution and match,Short-term disability,Paid time off,Paid holidays,Employee Stock Purchase Plan,Employee Assistance Program,Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), andCapital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).

Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.

Further details are available at the link below:

Medtronic benefits and compensation plans

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Medtronic

About Medtronic

A global healthcare technology leader — boldly attacking the most challenging health problems facing humanity with innovations that transform lives.

Industry
Manufacturing & Production
Company Size
10,000+ employees
Headquarters
Minneapolis, MN
Year Founded
Unknown
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