Job Description

Specialty Administrative Coordinator – Endocrinology

Location: Danvers, MA

Employment Type: Full-Time

Department: Endocrinology

Company: MFM Health

Position Overview

MFM Health is seeking a full-time experienced, highly organized Specialty Administrative Coordinator to support our Endocrinology Department. This senior administrative role is responsible for coordinating patient access, complex provider scheduling, specialty workflows, and administrative operations to ensure an efficient and positive patient experience.

The ideal candidate is proactive, detail-oriented, and skilled at managing multiple priorities while collaborating with providers, clinical teams, and administrative staff.

What We Offer:

• Enhanced Benefits Package: Enjoy a comprehensive benefits package that includes discretionary paid time off to ensure a healthy work-life balance, a 401(k) plan with employer match, and a profit-sharing bonus structure that rewards your contributions to our practice’s success.
• Professional Growth Environment: At MFM Health, we are committed to your professional development. We offer continuous opportunities for learning and career advancement in a supportive and collaborative environment.

Key Responsibilities

• Coordinate provider schedules, patient appointments, referrals, authorizations, and follow-up care.
• Manage complex scheduling needs, waitlists, cancellations, and patient access concerns.
• Support daily patient care representative functions, including registration, check-in/check-out, phones, and patient communications.
• Maintain specialty databases, patient tracking systems, and administrative reports.
• Resolve escalated administrative issues and coordinate with clinical staff and outside facilities.
• Identify workflow improvements and assist with training and supporting administrative team members.
• Maintain accurate patient records and ensure HIPAA compliance.

Qualifications

• Minimum 5 years of medical office or healthcare practice experience, including patient access, scheduling, and administrative coordination.
• Associate's degree or higher in healthcare administration, business, or a related field; or completion of a medical assisting program with current certification.
• Strong knowledge of medical terminology, referrals, insurance verification, and authorization processes.
• Proficiency with electronic medical records, spreadsheets, and reporting tools.
• Excellent communication, organizational, problem-solving, and customer service skills.
• Experience with Athena EMR, specialty scheduling, and workflow coordination preferred.

Pay Range: $24/hr - $30/hr Commensurate with experience

About MFM Health

Our mission at MFM Health is to Make Lives Meaningfully Better. We are continually expanding our practice to provide quality, comprehensive, and compassionate care to patients on the North Shore and beyond. We are committed to hiring passionate individuals who are motivated to succeed in a collaborative, patient-centric culture. We pride ourselves on our commitment to excellence, offering services 365 days a year, drive-thru healthcare, and on-site specialty teams and ancillary services.

At MFM Health, we offer excellent benefits, top-notch training, and a vibrant work environment. We believe in celebrating our employees' successes and regularly gather for company-wide parties and events to foster strong team connections. Join us as we continue to grow, investing in our people, programs, and technology to deliver legendary patient service and further our reputation as the provider, practice, and employer of choice!

MFM Health is an Equal Opportunity Employer. We are committed to fostering a respectful and inclusive workplace.