Job Description

GenAI – C12:

About CITI

Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial

services that enable growth and economic progress. We have 200 years of experience helping

our clients meet the world's toughest challenges and embrace its greatest opportunities.

Analytics and Information Management (AIM)

Citi AIM was established in 2003, and is located across multiple cities in India – Bengaluru,

Chennai, Pune and Mumbai. It is a global community that objectively connects and analyzes

information, to create actionable intelligence for our business leaders. It identifies fact-based

opportunities for revenue growth in partnership with the businesses. The function balances

customer needs, business strategy, and profit objectives using best in class and relevant

analytic methodologies.

What do we do?

The North America Consumer Bank – Data Science and Modeling team analyzes millions of

prospects and billions of customer level transactions using big data tools and machine learning,

AI techniques to unlock opportunities for our clients in meeting their financial needs and create

economic value for the bank.

The team extracts relevant insights, identifies business opportunities, converts business

problems into modeling framework, uses big data tools, latest deep learning and machine

learning algorithms to build predictive models, implements solutions and designs go-to-market

strategies for a huge variety of business problems.

The Specialized Analytics Sr Anlst (AVP) is a developing role for an AI/ML professional. This

role is focused on designing and building cutting-edge solutions by harnessing the power of

both advanced machine learning and Large Language Models. The ideal candidate will have a

deep understanding of the modern AI landscape, with hands-on experience applying these

technologies to solve real-world business challenges. You will integrate in-depth specialty area

knowledge with a solid understanding of industry standards and practices, and will have the

latitude to solve complex problems independently. This role has a direct impact on the

business's core activities, and the quality of your work will influence the success of your team

and its partners. The role will report to the VP leading the team.

Responsibilities

• Design, develop, and deploy end-to-end solutions leveraging Large Language Models

(LLMs), with a strong focus on building and optimizing Retrieval-Augmented Generation

(RAG) systems.

• Apply the fundamentals of Agentic AI to create autonomous and intelligent systems that

solve complex business problems.

• Utilize a broad range of machine learning techniques, including predictive modeling (e.g.,

Gradient Boosting, XGBoost) and unsupervised learning (e.g., Clustering), to generate

insights and enhance AI-driven solutions.

• Lead advanced prompt engineering efforts and establish robust testing frameworks to

ensure the performance, accuracy, and safety of LLM-based applications.

• Work with large and complex datasets to source, clean, and prepare data for both

traditional modeling and advanced LLM applications.

• Translate complex AI/ML concepts and analytical findings into actionable insights and

communicate them clearly to both technical and non-technical stakeholders.

• Appropriately assess risk when business decisions are made, demonstrating particular

consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets,

by driving compliance with applicable laws, rules, and regulations.

Qualifications

• 7-9 years of relevant hands-on experience in an AI, ML, or data science role.
• Strong foundation in classical machine learning algorithms (e.g., Gradient Boosting,

Clustering, XGBoost) and their practical applications.

• Deep understanding of Large Language Models (LLMs), and proven, hands-on

experience building end-to-end Retrieval-Augmented Generation (RAG) pipelines.

• Demonstrable expertise in advanced prompt engineering techniques and a strong grasp

of LLM evaluation and testing methodologies.

• Strong proficiency in Python and its core AI/ML libraries
• Expertise in retrieving and manipulating large datasets using SQL.
• Excellent communication and interpersonal skills, with the ability to build partnerships

with cross-functional leaders in a matrix work environment.

• A proactive, can-do attitude and a strong willingness to learn and adapt within the rapidly

evolving AI landscape.

Education

• Bachelors/University degree or equivalent experience in a quantitative field such as

Computer Science, Statistics, Engineering, or Mathematics.

Job Family Group:

Decision Management

Job Family:

Specialized Analytics (Data Science/Computational Statistics)

Time Type:

Full time

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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