Job Description

The Specialized Analytics Grp Mgr is accountable for management of complex/critical/large professional disciplinary areas. Leads and directs a team of professionals. Requires a comprehensive understanding of multiple areas within a function and how they interact in order to achieve the objectives of the function. Applies in-depth understanding of the business impact of technical contributions. Excellent commercial awareness is a necessity. Generally accountable for delivery of a full range of services to one or more businesses/ geographic regions.

This role is accountable for driving $25B in ODE sales across Lending, CLI, and Sales Growth initiatives in 2026, representing a critical revenue stream for the organization. The C14-SVP will lead a team of 20 analytics professionals, driving strategic initiatives at the intersection of data science and digital commerce. Partnering closely with Marketing leadership, this role owns the development and optimization of ODE models and spearheads Digital Sales Transformation for Cards across both proprietary and partnership channels. Key responsibilities include executing the ECM Digital Sales Strategy, fine-tuning ODE models for maximum performance, accelerating Cards ARPU Growth, establishing the CRS Digital Baseline, and achieving measurable CRS Direct Mail Reduction. This leader will be accountable for translating advanced analytics into actionable business strategies that deliver substantial revenue growth while fostering a culture of innovation, collaboration, and operational excellence across the organization.

Excellent communication skills required in order to negotiate internally, often at a senior level. Some external communication may be necessary. Accountable for the end results of an area. Exercises control over resources, policy formulation and planning. Primarily affects a sub-function. Involved in short- to medium-term planning of actions and resources for own area. Full management responsibility of a team or multiple teams, including management of people, budget and planning, to include performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval.

Responsibilities:

• Incumbents work with large and complex data sets (both internal and external data) to evaluate, recommend, and support the implementation of business strategies
• Identifies and compiles data sets using a variety of tools (e.g. SQL, Access) to help predict, improve, and measure the success of key business to business outcomes
• Responsible for documenting data requirements, data collection / processing / cleaning, and exploratory data analysis; which may include utilizing statistical models / algorithms and data visualization techniques
• Incumbents in this role may often be referred to as Data Scientists
• Specialization in marketing, risk, digital and AML fields possible
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 14+ years of experience
• Financial/Business Analysis and/or credit/risk analysis with ability to impact key business drivers via a disciplined analytic process
• Provide analytic thought leadership
• Manage project planning effectively
• In-depth understanding of the various financial service business models, expert knowledge of advanced statistical techniques and how to apply the techniques to drive substantial business results
• Creative problem solving skills

Education:

• Bachelors/University degree, Master’s degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Job Family Group:

Decision Management

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Job Family:

Specialized Analytics (Data Science/Computational Statistics)

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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