Looking for an Order Management Specialist.
Place of work is:Regional Distribution Centre (RDC), CTP Park - Průmyslová 1507, Pohořelice
-Reporting to: Order Management department manager
-Small team of 12 colleagues
-3-month probation term, 40 hours a week
-Flexible working hours
-25 days holidays
-Holiday / Christmas bonus
-Life pension contribution from the company
-Cafeteria
-Meal vouchers
Qualifications
-5- year experience in customer service
-Solid user experience based on SAP, MS-Office
-Basic understanding of export procedures
-Fluent in English, German is an advantage
-Good communication skills, team player
-Proactive way of working / “can do” approach
-Independent, open minded, positive mind spirit personality
-Flexibility
Tasks
-Fast handling of customers’ queries related to their orders or inquiries
-Competent and reliable contact for all sales-related customer requests &complaints with the necessary coordination in the relevant specialists’ areas
-Communication across the company structure to clarify customers’ queriesor secure material demands
-Day-to-day order flow follow up
-Issuing invoices / credit notes / customer reports
-Return orders handling
-Preparation of export documents and coordination export procedures withcustoms or customs agent
Are looking to make your move? Then you’ve come to the right place! We are the KION Group, and the world of supply chain solutions is our home. KION is shaping world trade – globally, regionally, locally. We ensure that supply chains reach their full potential: fast, efficient, smart, sustainable and reliable.
Our 42,000 employees make a real difference, helping us to become who we are today: The Supply Chain Solutions Company. Our people’s passion is innovating, automating, and orchestrating solutions for our customers’ supply chains.
Would you like to be part of our international team? We can offer you interesting jobs and exciting career opportunities in an innovative, rapidly-growing, and forward-looking industry.
With us, you benefit from numerous development opportunities in a global group, including the possibility of working at one of our locations abroad on a temporary basis. Regardless of which of our sites you work at, the KION values—integrity, collaboration, courage, and excellence—shape how we act and how we work with colleagues, managers, customers, suppliers, and applicants both at home and abroad.
KION is the architect of global, regional and local supply chains. Our brands are well established:
Dematic is the global leader in intelligent supply chain and automation solutions. The Linde Material Handling and STILL brands serve the premium and higher value segments of the industrial truck market. Baoli focuses on industrial trucks in the lower value and economy segments.
As a provider of comprehensive supply chain solutions with a worldwide service network, KION has a global presence and a regional focus on the needs of its customers. KION brands keep the world moving.
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