Job Description

Who are we:
A professional basketball team and state-of-the-art arena/entertainment venue that specializes in creating memorable experiences for each guest we interact with. Some of our favorite things are live sports, concerts, comedy shows, family shows, and most any other world-class event you can think of, and we’re looking for someone who shares the same interests. We live for the fast-paced world of sports & live entertainment, and as such, we work hard, run fast, execute flawlessly, and party it up when it all comes together. Lastly, we strive to deliver wonderful experiences that create lasting memories, and we prefer to surround ourselves with those who are the best at what they do.

Who are you
An enthusiastic lover of sports, live entertainment, and people. You have true passion for engaging in meaningful interactions and creating memorable experiences for all guests. You strive to be helpful, engaging, and knowledgeable of all things Atlanta Hawks and State Farm Arena. You enjoy being a part of an exciting and dynamic group, and you’re committed to continuously enhancing the productivity and effectiveness of your team. Lastly, you enjoy working hard and celebrating hard, and you’d be shocked if guests weren’t positively impacted by their interactions with you.

This role is responsible for managing and maintaining the IPTV system, supporting audio system upgrades and operations, coordinating daily video and audio programming needs from various departments, working with senior engineers to manage event setups, and developing and supporting the AV system core at State Farm Arena.

Key Responsibilities:

Manage and maintain IPTV system support and functionality.

• Oversee day-to-day operations of the IPTV system, ensuring smooth and efficient functionality.

• Troubleshoot technical issues, monitor system performance, and implement upgrades or improvements as needed.

• Build, manage and maintain IPTV signage programming, tracking and implementation

• Coordinate with vendors or third-party providers to resolve issues or implement changes.

• Keep abreast of industry trends and advancements in IPTV technology.

Coordinate daily video/audio programming needs from outside departments.

• Collaborate with other departments to understand their video and audio programming requirements.

• Ensure timely fulfillment of departmental programming needs.

• Communicate effectively and organize programming needs efficiently to meet departmental requirements.

Assist with audio system upgrades and operation.

• Support the audio system within the organization, assisting with upgrades, installations, and maintenance tasks.

• Assist in operating audio systems during events or presentations.

• Troubleshoot audio system issues and ensure seamless operation during events and day-to-day functions.

• Troubleshoot audio-related issues and provide timely solutions.

Moderate networking skills

• IP understanding, subnet, gateway, etc

• VLAN knowledge

• Experience with fluke gear and testing/confirming active network connections

• Understanding of different network protocols, Multicast, Dante, etc.

Work with senior engineers to manage event setup tasks and develop the AV system core at State Farm Arena.

• Assist in the setup and coordination of various events including conferences, presentations, and live broadcasts.

• Set up audiovisual equipment, configure technical systems, and troubleshoot issues during events.

• Follow instructions from senior engineers and contribute to the success of events by meeting technical requirements promptly.

• Implement best practices for AV system design, integration, and deployment to ensure reliability and scalability.

• Provide ongoing support and troubleshooting for the AV system, implementing enhancements or updates as needed.

Requirements:

• Bachelor's degree in Computer Science, Electrical Engineering, or related field

• Proven experience in managing IPTV systems, audio systems, and coordinating video programming needs

• Strong knowledge of audio technology and troubleshooting skills

• Excellent communication, organization, and teamwork skills

• Ability to follow instructions, work independently, and contribute effectively to team projects

• Familiarity with AV system design, integration, and deployment best practices

• Ability to stay updated on emerging technologies and industry trends

• Proficient with Microsoft Word, Excel, and Outlook

Preferred Qualifications:

Bachelor's degree in Computer Science, Electrical Engineering, AV Technology, or a related field, or 3-5 years of experience in IPTV engineering, AV coordination, or live production operations.

Working Conditions:

• Available to work various hours including evenings/nights, weekends and holidays

• Highly organized, resourceful, detail-oriented, quick learner

• Strong interpersonal, written, and verbal communication skills

• Ability to multi-task in a fast-paced environment

• Able to lift 50+ pounds

• The ability to stand or walk for long periods of time

• Proficient with Microsoft Word, Excel and Outlook

• Hours: Full-time, typically Monday to Friday, with flexibility to work outside regular hours as needed.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

If this opportunity looks exciting to you, please complete the application process. Go Hawks!