Job Description

The Specialist Team Member Relations will oversee and administer leave requests and accommodations requiring specialized attention, particularly those arising under the Family and Medical Leave Act (FMLA), the Americans with Disabilities Act (ADA), state and local leave laws, and all other applicable leave types. This role will also support Team Member Relations with Employee and Labor Relations administrative support.

Duties/Responsibilities:

• Communicates with employees regarding their needs for leave and/or modified work schedules. Ensures that employees are aware of their responsibilities and of any documentation and notice required to qualify for and to take leave.

• Handles the leave administration process from the employee’s initial notice of the need for leave to the return to work. This includes gathering and completing all required paperwork, determining leave eligibility, requesting medical certification as needed, and accounting for intermittent and reduced schedule leave use.

• Maintains reasonable communication with employees on leave to facilitate smooth and timely return to work; relays communication between employees and their managers during leave within reason.

• Facilitates other leave requests, which may include accommodation requests under the ADA.

• Maintains complete and accurate records of leave and accommodation requests in accordance with specified legal requirements and documentation of best practices.

• Support Team Member Relations Partners with investigations and administrative support.

• Perform all duties as deemed necessary for the success of the department

Skills/Abilities:

• Extensive knowledge of the leave requirements and other legal protections afforded by the FMLA, ADA, and other applicable laws.

• Excellent written and verbal communication skills.

• Excellent analytical, problem solving, administrative, multi-tasking, organization and prioritization skills and meet targeted deadlines

• Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts

• Excellent organizational skills and attention to detail.

• Proficient in Microsoft Office Suite or similar software.

• Proficient in Spanish (Bilingual) preferred

Education and Experience:

• Six-months of human resource experience required.

• High-school diploma, certificate or equivalent work experience required

• One to two years of human resource experience preferred.

• One year of labor relations experience preferred.

• SHRM-CP or SHRM-SCP preferred.

• Completion of specialized certification or training on FMLA/leave administration a plus.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.

• Must be able to lift up to 15 pounds at times.

Equal Opportunity Employer:

Palms Casino Resort provides equal employment opportunities to all team members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Palms Casino Resort, its affiliates and subsidiaries, will make reasonable accommodations in compliance with applicable law.

We are committed to creating a work environment where the growth and well-being of our team members is the top priority. Join our team today!