AIA

Specialist, Talent Development

AIA  •  Singapore, SG (Onsite)  •  1 hour ago
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Job Description

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And as part of our marketing, distribution & partnership team, you’ll play a vital part in advancing this movement. From inspiring meaningful connections with customers, partners and other stakeholders, to delivering purpose-led brand positioning and messaging, you'll be making a positive, healthy impact across all channels. You will have a unique and important part to play in helping more people live Healthier, Longer, Better Lives.

So if you believe in inspiring a better future, read on.

About the Role

This role drives the capability development of Tied Distribution Consultants

  • Design, develop and deliver training programmes (including e-Learning modules) to achieve business objectives and outcomes
  • Oversee onboarding initiatives such as Pre-contract CMFAS, Foundation to Success, Build to Succeed Level 1 and 2.
  • Design and manage a structured 12-month development journey for new consultants.
  • Conduct training needs analysis through stakeholder engagement and data for development of training interventions to address training gaps
  • Collaborate with stakeholders (internal and external) to support the development and execution of projects and training to achieve business KPIs.
  • Conduct regular evaluation to assess training effectiveness for ongoing enhancements on training curricula and training methodologies to ensure alignment with business goals
  • Leverage on technology, digital tools and platforms to design and deliver effective and interactive sales training wherever possible
  • Develop e-learning content and digital learning experiences.
  • Support and drive learning innovation projects (e.g., Gen AI roleplay platforms
  • Perform data analytics (from production dashboards) to support data-driven business decisions in contents development, training interventions and in measuring post-training production outcomes
  • Conduct digital tools training and tactical training to support sales campaigns
  • Company business metrics: TD VONB, NA VONB, TD Active Agents and NA Active Agents

Requirements

  • At least 1–2 years of experience in insurance or bancassurance, and preferably with relevant sales experience
  • Experience in design, development and delivery of face-to-face and virtual training
  • Digitally savvy in digital tools used in the insurance industry
  • Familiar with Microsoft excel and experience in analysing and interpreting sales data
  • Strong facilitation, communication and presentation skills
  • Good organizational, administrative & implementation skills
  • Good analytical and Programme evaluation skills
  • Able to work independently and must be a good team player as well
  • Minimum Diploma Qualification
  • CMFAS Certification: M5, M9, M9A & HI
  • ACTA/ ACLP certified preferred

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

AIA

About AIA

AIA Group Limited and its subsidiaries (collectively “AIA” or the “Group”) comprise the largest independent publicly listed pan-Asian life insurance group. It has a presence in 18 markets – wholly-owned branches and subsidiaries in Mainland China, Hong Kong SAR(1), Thailand, Singapore, Malaysia, Australia, Cambodia, Indonesia, Myanmar, New Zealand, the Philippines, South Korea, Sri Lanka, Taiwan (China), Vietnam, Brunei and Macau SAR(2), and a 49 per cent joint venture in India. In addition, AIA has a 24.99 per cent shareholding in China Post Life Insurance Co., Ltd.

The business that is now AIA was first established in Shanghai more than a century ago in 1919. It is a market leader in Asia (ex-Japan) based on life insurance premiums and holds leading positions across the majority of its markets. It had total assets of US$328 billion as of 30 June 2025.

AIA meets the long-term savings and protection needs of individuals by offering a range of products and services including life insurance, accident and health insurance and savings plans. The Group also provides employee benefits, credit life and pension services to corporate clients. Through an extensive network of agents, partners and employees across Asia, AIA serves the holders of more than 43 million individual policies and over 16 million participating members of group insurance schemes.

AIA Group Limited is listed on the Main Board of The Stock Exchange of Hong Kong Limited under the stock codes “1299” for HKD counter and “81299” for RMB counter with American Depositary Receipts (Level 1) traded on the over-the-counter market under the ticker symbol “AAGIY”.

(1) Hong Kong SAR refers to the Hong Kong Special Administrative Region.

(2) Macau SAR refers to the Macau Special Administrative Region.

Industry
Finance & Insurance
Company Size
10,000+ employees
Headquarters
Central, HK
Year Founded
Unknown
Website
aia.com
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