LTIMindtree

Specialist - System Management

LTIMindtree  •  Mexico (Onsite)  •  3 months ago
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Job Description


Lead support and management of Ad Sales & Affiliate Sales applications, ensuring high availability, performance, and compliance. Drive incident, change, and release management while collaborating with client teams and vendors.

Key Skills: Business Analysis or Product management skill with SQL, JIRA, ServiceNow, GitHub, Data Analysis, Product Management, Solution Engineering, Code Review | Secondary: Python

Responsibilities:

  • Provide L2/L3 support for Ad Sales systems; resolve incidents, requests, and enhancements.
  • Manage ServiceNow/JIRA tickets, troubleshooting, and escalation.
  • Coordinate with client teams for change requests, releases, and DR/BCP planning.
  • Perform software installations, upgrades, performance tuning, and capacity planning.
  • Support testing, requirement analysis, and documentation.
  • Oversee release deployments and environment maintenance from dev to prod.
  • Collaborate with stakeholders for billing, reporting, and compliance.

Preferred:
Experience with packaged apps (WideOrbit, BTS), .NET custom apps, and SQL/Oracle environments.

LTIMindtree

About LTIMindtree

LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700 clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by 86,000+ talented and entrepreneurial professionals across more than 30 countries, LTIMindtree — a Larsen & Toubro Group company — combines the industry-acclaimed strengths of erstwhile Larsen and Toubro Infotech and Mindtree in solving the most complex business challenges and delivering transformation at scale.

For more info, please visit www.ltimindtree.com.

Industry
IT & Software
Company Size
10,000+ employees
Headquarters
Mumbai, IN
Year Founded
Unknown
Website
ltimindtree.com
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