Job Description

The Surveillance Investigations Specialist is responsible for protecting company assets and supporting a safe environment for team members and guests by owning club venue surveillance and surveillance preservation and conducting fraud, theft, and risk‑focused surveillance analysis in support of Corporate Investigations (CI). This role operates with CI‑level system access and provides surveillance‑based investigative support across gaming and non‑gaming operations.

PRIMARY RESPONSIBILITIES

Club Venue Surveillance & Preservation

• Conduct proactive and reactive live and recorded surveillance observations of club and nightlife venues, including Encore Beach Club, EBC at Night, XS Nightclub, Delilah, Casa Playa, Zero Bond, and Wynn Field Club (when applicable).
• Provide surveillance over‑watch for venue personnel, special events, and high‑risk operational periods.
• Monitor for regulatory compliance, safety concerns, suspicious activity, and employee or guest misconduct.
• Maintain responsibility for surveillance video preservation within assigned club venues, ensuring relevant footage is identified, secured, retained, and documented in accordance with CI, Legal, and regulatory requirements.
• Manage surveillance preservation requests related to investigations, incidents, litigation holds, and regulatory inquiries.

Fraud, Theft & Risk Surveillance

• Conduct fraud‑focused and internal theft surveillance analysis across gaming and non‑gaming operations.
• Identify suspicious activity, misuse of company resources, procedural circumvention, and potential fraud through surveillance review and system correlation.
• Integrate surveillance footage with transactional and operational systems to evaluate activity, trends, and risk.
• Identify patterns, repeat issues, or vulnerabilities and escalate findings to Corporate Investigations leadership.
• Support fraud and theft investigations through evidence identification, preservation, and analytical summaries.

Investigative Support, Reporting & Compliance

• Provide surveillance‑based support to internal investigations, compliance matters, and incident reviews.
• Identify and document timelines, behavioral patterns, and material activity relevant to investigative determinations.
• Prepare clear, objective, and defensible investigative reports, observations, reviews, and daily activity logs.
• Maintain accurate case files and documentation suitable for review by CI leadership, Employee Relations, Legal, and regulatory partners.
• Adhere to all applicable internal policies, Nevada Gaming Regulations, and the Wynn System of Internal Controls.
• Exercise sound judgment and discretion when handling confidential or sensitive information.
• Escalate complex, high‑risk, or sensitive matters to Senior Investigations Managers.

Collaboration & Additional Duties

• Work collaboratively with Corporate Investigators, Surveillance, Security, SCC, Employee Relations, Legal, and operational leadership.
• Conduct bar sweeps, ID scan reviews, equipment checks, and floor observations.
• Maintain proficiency in CCTV systems, and investigative software.
• Participate in required training and professional development.
• Perform other job‑related duties within the scope of Corporate Investigations as assigned.
• Demonstrated competency with artificial intelligence (AI) tools is strongly suggested — including, but not limited to, enterprise AI assistants (e.g., Microsoft Copilot), generative AI platforms for document drafting, summarization, and research, and AI-assisted analytic tools.

Qualifications

• Minimum two (2) years’ experience in surveillance, fraud/theft analysis, investigations, or related fields.
• Experience in regulated gaming or hospitality environments preferred.
• Strong analytical, writing, communication, and organizational skills.
• Ability to work independently within a structured investigative hierarchy.
• Must be 21 years of age or older and able to obtain and maintain required Nevada Gaming registrations and work cards.

Additional Information

Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws confidential according to EEO guidelines.