Job Description

As part of the Supplier Management team, you will be responsible for the day-to-day management, oversight and optimisation of multiple strategic suppliers that support Credit & Collections and wider business operations. This is a key role within our supplier ecosystem, ensuring strong governance, performance, compliance and value delivery across a diverse supplier portfolio.

You will be responsible for building effective partnerships with suppliers and internal stakeholders, driving continuous improvement, managing risk and assurance activities, and ensuring suppliers meet contractual, operational and governance expectations.

How you’ll contribute

• Build and manage effective relationships, ensuring collaboration between internal teams and suppliers to drive performance improvement.
• Implement and oversee supplier assurance activities, governance frameworks and controls, identifying areas for improvement and delivering effective solutions.
• Optimise processes and reduce supplier-related operational and compliance risks whilst delivering commercial and operational value.
• Oversee supplier onboarding, assurance and framework adherence, ensuring suppliers meet NewDay's governance, policy and contractual requirements.
• Produce and utilise supplier performance reporting and MI to support decision-making and continuous improvement.

We’re looking for these essential skills

• Proven experience managing suppliers, vendors or external service providers.
• Strong stakeholder management and communication skills, with the ability to build relationships across all levels, including senior stakeholders.
• Ability to work independently and effectively within a fast-paced environment.
• Strong organisational skills, attention to detail and analytical capabilities, with the ability to use data and MI to drive improvements.
• Experience investigating, understanding and resolving supplier or operational incidents.

We’d love for you to know or learn

• Managing suppliers and/or external relationships within a regulated environment.
• Supplier governance, assurance, risk management and control frameworks.
• Financial services experience is beneficial but not essential.

Externally this role could be known as Supplier Manager, Vendor Manager, Third-Party Manager, Supplier Relationship Manager, Vendor Relationship Manager, Supplier Performance Manager, Supplier Governance Manager, Third-Party Risk Manager, Supplier Assurance Manager or Outsourcing Manager

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At NewDay, we value all types of diversity. We’re an equal opportunity employer and believe that our differences create a vibrant, authentic working culture. We want all our colleagues to feel able to bring their whole selves to work. We don’t discriminate on the basis of protected characteristics or identities. We make sure that every job is crafted to be inclusive and that people with disabilities or caring responsibilities can take part in the application and interview process.

Tell us if you need accommodations: We’ll put reasonable adjustments in place to support you.

We work with Textio to make our job design and hiring inclusive.

Permanent