Job Description

One of the best-known names in cruising, Princess is the world’s leading international premium cruise line and tour company, carrying millions of guests each year to hundreds of destinations around the globe. We give our guests the Medallion Class experience others simply cannot. The Love Boat promises something for everyone.

We are looking for an amazing Specialist, Strategic Projects to fill this role, which is based in our Miami office.

The Specialist, Strategic Projects is a hands-on contributor within the Strategy & Analytics organization, reporting to the Manager, Strategic Projects. This role is responsible for supporting the execution of strategic initiatives that span shipboard and shoreside operations, with a focus on transformation, innovation, and performance improvement. The Specialist works closely with project teams and senior stakeholders to conduct analysis, manage program details, and ensure deliverables are met. By coordinating across departments, tracking progress, and resolving barriers, this position plays a key role in driving measurable outcomes for high-priority projects and contributing to the brand’s long-term success and operational excellence.

Here is a summary of what Princess is looking for in its Specialist, Strategic Projects. Is this you?

Responsibilities

• Project Execution & Analysis
  • Support the day-to-day execution of strategic projects across shipboard and shoreside operations, including guest experience, onboard revenue, product innovation, and process improvements.
  • Conduct detailed quantitative and qualitative analysis to inform project direction and measure impact.
  • Assist in scoping, planning, and implementing project workstreams, ensuring objectives, timelines, and deliverables are clearly defined and met.
  • Prepare and maintain project documentation, including business cases, implementation plans, and progress reports for leadership review.
• Program Management & Coordination
  • Coordinate with cross-functional teams to facilitate alignment and accountability on high-priority initiatives.
  • Monitor project milestones and timelines, proactively identifying risks or barriers and supporting their resolution.
  • Prepare clear communications and reporting materials to update stakeholders and leadership on project status and outcomes.
• Continuous Improvement
  • Work closely with the Manager, Strategic Projects and other team members to share insights, best practices, and lessons learned
  • Contribute to a collaborative, high-performance team culture focused on innovation and operational excellence.
  • Support process improvement efforts and champion experimentation within project workstreams, helping to drive ongoing transformation.
• Performs other duties as assigned

Requirements

• Bachelor’s degree required
• 2+ years of experience in business intelligence, or an alternative analytical field, preferably in hospitality, cruise, or travel industries.
• Proven track record of delivering large-scale, cross-functional initiatives with significant financial impact.
• Exceptional leadership, communication, and stakeholder management skills.
• Ability to thrive in a fast-paced, matrixed environment.
• Strong analytical and problem-solving abilities, with a track record of turning data and insights into actionable plans.
• Advanced project management skills, including the ability to coordinate multiple initiatives and drive cross-functional collaboration.
• Excellent written and verbal communication skills, with experience preparing presentations and reports for senior audiences.
• Ability to synthesize complex information and present it in a clear, compelling manner.
• Proficiency in building relationships and working effectively across teams and organizational levels.
• Adaptability and resourcefulness in a fast-paced, dynamic environment.
• Experience in the travel, hospitality, or consumer experience industries is preferred.

This position is considered Hybrid and follows the Company’s schedule of four days in the office per week (Monday – Thursday)

Beginning in 2028, this position will remain on the same Monday – Thursday in-office schedule but will transition to our new headquarters in the Miami, FL area.

What You Can Expect

• Cruise and Travel Privileges for You and Your Family
• Health Benefits
• 401(k)
• Employee Stock Purchase Plan
• Training & Professional Development
• Tuition & Professional Certification Reimbursement
• Rewards & Incentives

Our Culture… Stronger Together

Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees.  Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at:   https://www.princess.com/aboutus/culture-framework/

Princess is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Americans with Disabilities Act (ADA)

Princess will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws.  If you have a disability and require assistance in this application process, please contact  recruiting@hollandamericagroup.com

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