INTERCHANGE OUTER EAST
30 HOURS A WEEK: TUESDAY - FRIDAY
BASED IN FERNTREE GULLY, LILYDALE & BORONIA
Preferred start date: Monday, 11 May 2026
About Us
IOE develops and delivers services to children and young people with disabilities and their families. We are committed to enhancing family wellbeing, building inclusive communities, and upholding human rights. Everything we do is grounded in our values, and we’re looking for someone who shares them.
About the Role
Reporting to the YMSS Team Leader, the Specialist Services Administration Officer provides high-level administrative and operational support across Specialist Services programs.
This role is responsible for ensuring the smooth day-to-day coordination of services through effective rostering, system management, and participant administration. You will support staff and coordinators, maintain accurate records, and play a key role in ensuring services are delivered efficiently and in line with participant needs. You will also contribute to improving processes and supporting the ongoing development of programs.
What We Are Looking For
Why Join IOE?
Our Commitment to Diversity and Inclusion
Interchange Outer East understands the importance of diversity and inclusion. We recognise that everyone has the right to an equitable, safe, and productive environment and to be treated with dignity and respect. We welcome applications from all people regardless of age, gender, ethnicity, cultural background, disability, or sexual orientation. Aboriginal and Torres Strait Islander people are encouraged to apply.
Safety Screening Requirements
Prospective candidates will need to undergo a series of safety screening checks before being appointed to any position at IOE. Our recruitment procedures reflect our commitment to the safety of the people we support. Safety screening includes:
In addition, the successful applicant will be required to undertake the NDIS Worker Orientation Module.
Applications including a cover letter and resume should be submitted through Employment Hero. Any questions about the position can be emailed to rita.tuccio@ioe.org.au or sarah.wilson@ioe.org.au
Please click here to view the Position Description: https://www.ioe.org.au/wp-content/uploads/2026/04/Specialist-Services-Adminstration-Officer_Position-description_2026.docx
Applications will be reviewed, and interviews scheduled, as they are received. We encourage you to apply early rather than waiting until the closing date.
Applications close: Wednesday 29th April, 2026
The Royal Children's Hospital (RCH) has been providing outstanding care for Victoria's children and their families for over 147 years.
We are the major specialist paediatric hospital in Victoria and our care extends to children from Tasmania, southern New South Wales and other states around Australia and overseas.
With a passionate, highly skilled and committed staff campus wide of over 5,000, we provide a full range of clinical services, tertiary care and health promotion and prevention programs for children and young people.
We are the designated state-wide major trauma centre for paediatrics in Victoria and a Nationally Funded Centre for cardiac and liver transplantation.
When it comes to training and research we partner with the very best. Our campus partners, the Murdoch Childrens Research Institute (MCRI) and The University of Melbourne Department of Paediatrics, along with the RCH Foundation, are on site with the hospital in Parkville. Together, we are committed to improving the health outcomes for children today and in the future.
In 2016–17, more than 85,654 children attended our Emergency Department, 322,291 specialist clinic appointments were held which was almost 70,000 more than the previous year, more than 17,000 surgeries were performed and more than 48,552 children were admitted to our wards.
